Received: 29 June 2022
|
Revised: 14 September 2022
|
Accepted: 2 November 2022
DOI: 10.1002/jcop.22967
RESEARCH ARTICLE
Predictors of burnout, compassion fatigue, and
compassion satisfaction experienced by
community health workers offering maternal and
infant services in New York State
Rahbel Rahman
1
| Abigail M. Ross
1
| Debbie Huang
2
|
Gwyneth Kirkbride
3
| Sharon Chesna
4
| Cassidy Rosenblatt
1
1
Graduate School of Social Service, Fordham
University, New York, New York, USA
2
Department of Biostatistics, Psychiatric
Epidemiology Training Program, Harvard T.H.
Chan School of Public Health, Boston,
Massachusetts, USA
3
Workplace Center, Columbia School of
Social Work, New York, New York, USA
4
Mothers & Babies Perinatal Network of
SCNY, Inc., Binghamton, New York, USA
Correspondence
Rahbel Rahman, Fordham University,
Graduate School of Social Service, 113W
60th St, Room 721‐F, New York, NY 10023,
USA.
Email: rrahman20@fordham.edu
Funding information
Fordham University Graduate School of
Social Service
Abstract
Although burnout has been increasingly well studied among
medical (nurses, physicians, residents) and mental health
providers (psychologists, psychiatrists, social workers),
there continues to be a lack of attention on the well‐
being of community‐based providers, such as Community
Health Workers (CHWs), within the United States. Using
cross‐sectional data from 75 CHWs employed in 14
agencies funded through the Maternal and Infant Commu-
nity Health Collaboratives Initiative (MICHC) in New York,
our study examined predictors (anxiety, physical health,
adverse childhood experiences, job satisfaction, role
certainty, demographic and work characteristics) of burn-
out, compassion fatigue (CF) and compassion satisfaction
(CS). Descriptive statistics were used to characterize our
sample and linear regression was employed to investigate
the correlates of burnout, CF and CS. Results indicated that
CHWs with higher levels of anxiety and lower job
satisfaction were more likely to have higher burnout
scores. CHWs with higher levels of anxiety, lower job
satisfaction and fewer days of poorer health were more
likely to report higher CF. Those who worked more than
35 h per week were less likely to report higher CS. The
study provides recommendations for organizational‐level
J Community Psychol. 2022;1–19. wileyonlinelibrary.com/journal/jcop © 2022 Wiley Periodicals LLC. | 1