Paper—How Engaging Are You? Empirical Evidence from Malaysian Research Universities How Engaging Are You? Empirical Evidence from Malaysian Research Universities https://doi.org/10.3991/ijim.v15i04.20205 Mohamad Rahimi Mohamad Rosman () , Mohd Nasir Ismail Universiti Teknologi MARA Kelantan, Machang, Malaysia rahimimr@uitm.edu.my Mohamad Noorman Masrek Universiti Teknologi MARA Puncak Perdana, Shah Alam, Malaysia Abstract—Digital library engagement is the extensive use of digital library features and services. Contrary to the traditional concept of usage, DL engage- ment evaluates the use of an information system based on multiple dimensions; affective, cognitive, and behavioural. Presently, there is scarce evidence and re- search on the level of DL engagement. Lack of such evidence caused under-uti- lization of DL resources. Therefore, the purpose of this study is to investigate the level of DL engagement in the context of Malaysian research universities. A quantitative study was conducted; an instrument was distributed to postgraduate students at five Malaysian research universities. A total of 492 responses were recorded and descriptively analyses using Statistical Package for Social Sciences version 24. Frequency, Independent sample t-test, and Analysis of Variance (ANOVA) were performed to identify significance difference and mean distribu- tion of data among the participating universities. Results show that respondent’s age and research domain showed a significant effect on DL engagement, while gender, study mode, level of study, semester, and the university did not show any significant effect on DL engagement. Keywords—Digital Library; User Engagement; Perceived Benefits 1 Introduction User engagement is one of the important issues faced by the library. The growth of Information and Communication Technology (ICT) has spearheaded the needs for dig- ital information delivery. O'Brien and Toms [1] define user engagement as a state of interaction that involves cognitive, affective, and behavioural interaction with an appli- cation system that increase the belonging needs. Schaufeli, Bakker, and Salanova [2] define user engagement as a positive, fulfilling, work-related state of mind that is char- acterized by vigour, dedication, and absorption. In the context of the information sys- tem, user engagement is equivalent to user participation; it motivates a person to con- tinue using the information system, as well as promoting its usage to their family, friends, colleague, etc. 16 http://www.i-jim.org