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Tourism Management Perspectives
journal homepage: www.elsevier.com/locate/tmp
Analysis of domestic cultural tourism spend by segment in the city of
Granada: An observational data approach
José-Alberto Castañeda, Julio Vena-Oya
⁎
, Miguel-Ángel Rodríguez-Molina,
Rocío Martínez-Suárez
Faculty of Economics and Business Administration, University of Granada, Campus Universitario de Cartuja. P.A., 18071 Granada, Spain
ARTICLE INFO
Keywords:
Cultural tourism
Tourist expenditure
Tourist segments
Expenditure distribution
ABSTRACT
This paper provides an analysis of expenditure among domestic tourists visiting a cultural destination, based on
the case of the City of Granada, Spain. For that purpose, we constructed a sample of 145 domestic tourists who
registered their travel expenditure via a mobile application that provided a basis for identifying tourist segments
by different determinants.
Using these data, first the study analyzes the determinants of spend according to tourist segment, using a
latent class model. Four segments are identified, presenting significant differences in the determinants of the
spend reported by the tourist, and different levels of total actual spend at the destination. Second, within the
total spend, a distinction is made between a) the proportion spent on attractions and cultural activities and b) all
other expenses. In particular, the study analyzes the differences in the number of purchases, the value of each
purchase and the geographical distribution of the purchases across the destination. One of the main findings is
that, across the four tourist segments identified in the study, there are differences in total actual spend and non-
cultural spend. However, within cultural spend, similar behavior is found throughout the different segments.
1. Introduction
According to the United Nations World Tourism Organization
(UNWTO) in 1985, cultural tourism comprises “travel for strictly cul-
tural or educational purposes”. However, the International Council on
Monuments and Sites asserts that cultural tourism can mean many
different things to different people – a trait that can be considered both
a strength and a weakness (McKercher & Du Cros, 2003).
It is important to distinguish cultural tourism from other types of
leisure, such as sun-and-sand tourism. More specifically, the literature
states that the former differs from other types of tourism in terms of: the
motives that lead the tourist to travel (Brida, Disegna, & Scuderi, 2013;
Park, Reisinger, & Kang, 2008); the complexity of the market and the
opportunities afforded by segmentation (Bowitz & Ibenholt, 2009) the
diverse interests of each tourist (Kerstetter, Confer, & Graefe, 2001); the
specificity of the geographical location (Stebbins, 1996) and the dif-
ferences in spending patterns (Pérez & Juaneda, 2000).
As regards the relevance of cultural tourism, we should not forget
that, as affirmed by Chen, Lee, Chen, and Chen (2013), it plays a major
role in heritage conservation for the destinations and, as such, makes a
significant economic impact (Rypkema, Cheong, & Mason, 2011). Be-
yond its qualitative relevance, this is the tourism sector that has re-
ported the greatest growth over the last decade (Pahos, Stamos, &
Kicosev, 2010).
However, cultural tourism destinations also face a series of chal-
lenges. For many cultural cities, Granada included, overexploitation is
beginning to prove problematic. Granada sees an annual 15-fold in-
crease in its population, in overnight hotel stays alone. This over-
exploitation among destinations is triggering a range of challenging
issues, such as overloaded public services, house price increases and
higher cost of living. It is also leading to environmental damage, and
puts the historical heritage of destinations at risk. Ultimately, these
factors all contribute to diminishing the tourist's experience, reducing
their satisfaction (McKinsey & Company and WTTC, 2017).Hence, those
bodies responsible for designing a destination's policies and strategies
need to must ensure an appropriate balance between the benefits that
cultural tourism brings and the costs it generates.
A further issue that tourism managers have to address is how to
attract tourism that is of a certain quality. Many micro-destinations
attract poor-quality tourism, such as in the case of Salou (known for its
https://doi.org/10.1016/j.tmp.2018.10.001
Received 26 December 2017; Received in revised form 23 August 2018; Accepted 6 October 2018
⁎
Corresponding author.
E-mail addresses: jalberto@ugr.es (J.-A. Castañeda), juliovena@correo.ugr.es (J. Vena-Oya), rmolina@ugr.es (M.-Á. Rodríguez-Molina),
rmsuarez@ugr.es (R. Martínez-Suárez).
Tourism Management Perspectives 29 (2019) 18–30
2211-9736/ © 2018 Elsevier Ltd. All rights reserved.
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