BOOK REVIEW Tourism Management, Marketing, and Development Volume 1: The Importance of Networks and ICTs By Marcello M. Mariani, Rodolfo Baggio, Dimitrios Buhalis, and Christian Longhi. Palgrave Macmillan <http://www.palgrave.com/>, 2014 vii + 265. (figures, tables, bibliography, and index), $92.00, Hbk. ISBN: 9781137354310. The impact of information and communication technologies (ICTs) on travel behaviour and tourism management has been extensively discussed in the literature (Werthner & Klein, 1999; Xiang, Wang, O’Leary, & Fesenmaier, 2015). ICTs offer new modalities of communication, new ways for data collec- tion and exchange, and thus new opportunities for value creation. Potentially, ICTs can lead to more effective cooperation and networking within the industry. Therefore, it is logical, as well as a laudable effort, to bring the discussions about ICTs and tourism networks together in order to shed light on the new conditions of tourism management. Under the overall title of ‘‘Tourism Management, Marketing, and Development’’, the first volume of this series is an ambitious attempt with such a goal in mind. Accordingly to the editors, this volume is mainly a collection of papers presented at the International Conference in Tourism Management and Tourism Related Issues organized by the European Institute of Advanced Studies in Management. This edited book focuses on the growing importance and man- agerial implications of ICTs and tourism networks for the industry. One of the purposes of the book, as stated by the editors, is to study ICTs and tourism networks by bringing together intellectual efforts with diverse cultural roots and academic backgrounds. This book consists of two parts of 12 chapters. Part I deals with the role and impact of ICTs in the tourism sector, while Part II discusses the nature and characteristics of networks and inter-organizational relationships in tourism. Part I covers several topics related to ICTs that present tourism managers both opportunities and challenges. These topics include the increasing importance of electronic word-of-mouth in reputation management in the age of social media (Chapters 1 and 5), issues related to the data/information flow within the tourism sector such as open source and standards (Chapters 2 and 3), the role of ICT in tourism development (Chapter 4), and new methods of behavioural tracking and data collection, i.e., mobile positioning, for market segmentation (Chapter 6). In Part II, Chapter 7 opens the discussion on systems and networks with an overview of concepts and measures relevant to network structure and performance in the tourism industry. Chapters 8 and 9 use case studies to show cooperative practices in the tourism industry. The remaining three chapters (Chapters 10, 11, and 12) primarily discuss the importance and impact of collaboration in destination marketing. While these are not ground-breaking ideas, the editors/authors are to be commended for bringing to our attention topics such as interoperability and open data, which are rarely studied in the mainstream tourism literature. Overall, this book has successfully achieved the goal of emphasizing the importance of networks and ICTs in tourism management and development by applying a http://dx.doi.org/10.1016/j.annals.2015.02.012 Annals of Tourism Research xxx (2015) xxx–xxx Contents lists available at ScienceDirect Annals of Tourism Research journal homepage: www.elsevier.com/locate/atoures