Assessing the Experience of People with Autism at the Canada Science and Technology Museum Abstract To provide universal accessibility, public community spaces such as museums must be designed considering the experience of all patrons, including visitors living with Autism Spectrum Disorder. To develop a better understanding of the experience of visitors with autism at the Canada Science and Technology Museum, we invited four school children and one adult male for a visit, all of whom identified as being on the spectrum. They were joined by their support persons. We interviewed the adult, his caregiver and the teaching staff accompanying the school children. We analyzed our interviews and observation notes using thematic analysis to formulate key findings and suggestions to enhance the experience for autistic people. They include adding elements at a variety of developmental levels, offering options to reduce sensory stimulation, improving navigational resources and providing more resources for support persons. Author Keywords Accessibility; autism spectrum disorder; museum experience; wayfinding; website efficacy CCS Concepts • Human-centered computing~Accessibility; Accessibility design and evaluation methods Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the owner/author(s). CHI 2020 Extended Abstracts, April 25–30, 2020, Honolulu, HI, USA. © 2020 Copyright is held by the owner/author(s). ACM ISBN 978-1-4503-6819-3/20/04. DOI: https://doi.org/10.1145/3334480.3382834 Elizabeth Hoskin Queen’s University Kingston, ON K7L 2S9, CA elizabeth.hoskin@queensu.ca Aditi Singh Nicola Oddy Carleton University Ottawa, ON K1S 5B6, CA AditiSingh3@cmail.carleton.ca NicolaOddy@cmail.carleton.ca Adrian L. Jessup Schneider Queen’s University Kingston, ON K7L 2S9, CA adrian.schneider@queensu.ca Gabrielle Trepanier Ingenium Ottawa, Ontario, CA, K1G 5A3 gtrepanier@ingeniumcanada.org Chantal Trudel Audrey Girouard Carleton University Ottawa, ON K1S 5B6, CA Chantal.Trudel@carleton.ca Audrey.Girouard@carleton.ca CHI 2020 Late-Breaking Work CHI 2020, April 25–30, 2020, Honolulu, HI, USA LBW236, Page 1