How types of organizational
culture and technological
capabilities contribute to
organizational learning
Taghreed Al Dari, Fauzia Jabeen and Matloub Hussain
College of Business, Abu Dhabi University, Abu Dhabi, United Arab Emirates, and
Dana Al Khawaja
Department of Pharmacy, Fatima College of Health Sciences,
Abu Dhabi, United Arab Emirates
Abstract
Purpose – This study aims to develop a theoretical framework of the impact of clan and hierarchy cultures
and knowledge technological capabilities on organizational learning.
Design/methodology/approach – A questionnaire survey was used to collect data from 693 employees
working in knowledge management centers in various law and enforcement units in the United Arab
Emirates (UAE). Structural equation modeling was used to test the relationships between the variables.
Findings – The findings show that the clan culture had a significant negative effect on organizational
learning. However, hierarchy culture and knowledge technological capabilities had a significant positive
impact in predicting organizational learning behavior.
Research limitations/implications – The study focuses on a specific type of public organization only,
which somewhat limits the generalizability of the research results. Second, as the study was cross-sectional,
the causal relationships could not be inferred directly. The study results will help policymakers create a
learning organization by examining the impact of organizational culture and knowledge of technological
capabilities.
Originality/value – This paper has added knowledge about the relationship between culture types,
knowledge technological capabilities and organizational learning, particularly in the UAE. This study helps
to bridge the gap in research on culture and knowledge technological capabilities and organizational learning.
Keywords United Arab Emirates, Organizational learning, Information technology,
Knowledge management, Clan culture, Hierarchy culture
Paper type Research paper
Introduction
The concept of organizational learning has been a focus of considerable attention since the
1980s. A majority of researchers in this field have stressed that effective organizational
learning enables an organization to improve by creating advanced knowledge (Yang, 2007).
To maintain a good position in a rapidly changing environment and competitive market,
firms need to focus on organizational learning and transform into learning organizations
Acknowledgments: We would like to thank the editor(s), and the anonymous three reviewers for their
constructive quality feedback which helped us in improving this manuscript.
Declaration: Dr. Taghreed Al Dari and Dr. Fauzia Jabeen have contributed equally and are the co-
first authors of this article.
Contribute to
organizational
learning
Received 15 February 2020
Revised 1 June 2020
14 August 2020
Accepted 8 September 2020
Management Research Review
© Emerald Publishing Limited
2040-8269
DOI 10.1108/MRR-02-2020-0090
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