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Chapter 14
DOI: 10.4018/978-1-4666-1861-9.ch014
Mert Bal
Yıldız Technical University, Turkey
Yasemin Bal
Yıldız Technical University, Turkey
Ayşe Demirhan
Yıldız Technical University, Turkey
Creating Competitive
Advantage by Using Data
Mining Technique as an
Innovative Method for Decision
Making Process in Business
ABSTRACT
Competitive advantage is at the heart of a frm’s performance in today’s challenging and rapidly chang-
ing environment. One of the central bases for achieving competitive advantage is the organizational
capability to create new knowledge and transfer it across various levels of the organization. Traditional
methods of data analysis, based mainly on human dealing directly with the data, simply do not scale to
handle with large data sets. This explosive growth in data and databases has generated an urgent need
for new techniques and tools that can intelligently and automatically transform the processed data into
useful information and knowledge. Consequently, data mining has become a research area with increas-
ing importance. Organizations of all sizes have started to develop and deploy data mining technologies
to leverage data resources to enhance their decision making capabilities. Business information received
from data analysis and data mining is a critical success factor for companies wishing to maximize
competitive advantage. In this study, the importance of gaining knowledge for organizations in today’s
competitive environment are discussed and data mining method in decision making process is analyzed
as an innovative technique for organizations.