Nurse educator academic incivility: a qualitative
descriptive study
G. Thupayagale-Tshweneagae
1
RN, D.Tech Nursing, K.S. Dithole
2
RN, DLitt.et.Phil,
W.M. Baratedi
2
RN D.Litt et.Phil & S. Raditloko
3
ENH, Masc
1 Professor, University of South Africa, Pretoria, South Africa, 2 Senior Lecturer, School of Nursing, University of Botswana, Gaborone,
Botswana, 3 Lecturer, School of Public Health, University of Botswana, Gaborone, Botswana
THUPAYAGALE-TSHWENEAGAE G., DITHOLE K.S., BARATEDI W.M. & RADITLOKO S. (2020) Nurse educator academic
incivility: a qualitative descriptive study. International Nursing Review 00,1–9
Abstract:
Aim: The aim of this study was to explore nurse educator academic incivility from the perspectives of nurse educator leaders.
Background: The academic environment should be safe and conducive to both teaching and learning. Both the students and faculty
should have a sense of belonging and of being valued.
Introduction: Faculty-to-faculty incivility has been reported as being disruptive to the teaching and learning environment, and is
associated with poor work outputs.
Method: A qualitative descriptive design, as explained by Sandelowski, was used to explore academic incivility as perceived by nurse
educator leaders. Twenty semi-structured interviews were conducted with nurse educator leaders, representing three levels of
management in Botswana. The approach of Elo and Kyngas was used to analyse qualitative data. Their main aim was to compare
categories at different periods, as was the case with different categories of nurse leaders in this study.
Findings: Three main themes emerged from the data analysis: lack of policy implementation, inadequate leadership skills and role
modelling. Two subthemes emerged from the theme, lack of policy implementation, namely: poor record-keeping and hierarchical issues.
On further analysis of the theme, inadequate leadership skills, poor hierarchical coordination among nurse educator leaders; and
favouritism emerged as subthemes. The last theme, role modelling, needed no further development and described the modelling of
incivility as the behaviour that has birthed a generation of incivility among nurse educators.
Conclusion: Incivility exists in nursing colleges in Botswana, and it includes unruly behaviour towards one another; late coming;
disrespect; and disregard of authority.
Implications for nursing education policy: There must be collaboration between nurse educators and health policymakers to
strengthen cordial relationships as well as foster disciplinary procedures on incivility. Clear policy on disciplinary procedures focusing
on mitigating various forms of uncivil behaviours is imperative. Nurse educator leaders’ training on management skill should also be
strengthened and made mandatory before nurse educators are appointed to leadership positions.
Keywords: Academic Incivility, Botswana, Nurse Educators, Qualitative Descriptive Add Leadership
Introduction
Faculty-to-faculty incivility has been reported as being disrup-
tive to the teaching and learning environment, and is
associated with poor work output (Mohammadidipour et al.
2018). Various terms have been used to describe academic
incivility (Raaj et al. 2019), for example, threatening beha-
viours, verbal attacks on others and disregard of other peo-
ple’s feelings (Rad & Moonaghi 2016). Incivility, in the
context of this paper, has been defined by Anderson and
Peterson (1999, p. 459) as low-intensity deviant behaviour
with ambiguous intent to harm the target in violation of
norms for mutual respect. Di Fabio & Duradon (2019) list
Correspondence address: G. Thupayagale-Tshweneagae, University of South
Africa, Pretoria, South Africa; Tel: Xxx; fax: Xxx; E-mail: tshweg@unisa.ac.za.
Conflict of interest: The authors declare no conflict of interest.
Sources of funding: The study was self-sponsored.
1 © 2020 International Council of Nurses
Original Article