Original Research
Chronic condition self-management support for Aboriginal
people: Adapting tools and training
Malcolm Battersby, PhD, FRANZCP, FAChAM, MBBS,
1,2
Sharon Lawn, PhD, MSW,
DipEd,
1
Inge Kowanko, PhD,
1
Sue Bertossa, MMHSc, MSW,
1
Coral Trowbridge,
DipCouns,
1
and Raylene Liddicoat, MPH, Dip Nurs (Home & Community Care), Grad Cert
in Health (Self-Management), BSc (Nurs)
1,3,‡
1
Flinders Human Behaviour and Health Research Unit, Flinders University,
2
Southern Adelaide Local
Health Network, Adelaide, South Australia and
3
Maryborough District Health Service, Maryborough,
Victoria, Australia
Abstract
Problem: Chronic conditions are major health prob-
lems for Australian Aboriginal people. Self-manage-
ment programs can improve health outcomes.
However, few health workers are skilled in self-man-
agement support and existing programs are not always
appropriate in Australian Aboriginal contexts.
Design: The goal was to increase the capacity of the
Australian health workforce to support Australian
Aboriginal people to self-manage their chronic condi-
tions by adapting the Flinders Program of chronic con-
dition self-management support for Australian
Aboriginal clients and develop and deliver training for
health professionals to implement the program.
Strategies for change: Feedback from health profes-
sionals highlighted that the Flinders Program assess-
ment and care planning tools needed to be adapted to
suit Australian Aboriginal contexts. Through consulta-
tion with Australian Aboriginal Elders and other
experts, the tools were condensed into an illustrated
booklet called ‘My Health Story’. Associated training
courses and resources focusing on cultural safety and
effective engagement were developed.
Effects of change: A total of 825 health professionals
across Australia was trained and 61 people qualified as
accredited trainers in the program, ensuring sustainability.
Lessons learnt: The capacity and skills of the Aus-
tralian health workforce to engage with and support
Australian Aboriginal people to self-manage their
chronic health problems significantly increased as a
result of this project. The adapted tools and training
were popular and appreciated by the health care organi-
sations, health professionals and clients involved. The
adapted tools have widespread appeal for cultures that
do not have Western models of health care and where
there are health literacy challenges. My Health Story
has already been used internationally.
KEY WORDS: Aboriginal and Torres Strait Islander
populations, care planning, chronic condition man-
agement, self-management, workforce.
Introduction
Many Australian Aboriginal people live with chronic
conditions, such as diabetes and cardiovascular dis-
ease, resulting in significant morbidity and mortality.
1
Health outcomes can improve when people are sup-
ported to take charge of their own health;
2,3
however,
few health professionals are trained to provide self-
management support. Furthermore, health profession-
als often lack skills to engage effectively with Austra-
lian Aboriginal people and existing processes and tools
are not always appropriate for Australian Aboriginal
contexts.
4–6
The Flinders Program is a set of validated, holistic
assessment tools and processes that health profession-
als use, in collaboration with clients, to develop a com-
prehensive self-management care plan.
7,8
It includes
the Partner in Health (PIH) scale for clients to assess
their self-management capacity, Cue and Response
(C&R) tool for health professional and client to
explore these issues further, Problems and Goals
Correspondence: Professor Sharon Lawn, Flinders Human
Behaviour and Health Research Unit, Flinders University,
GPO Box 2100, Adelaide, South Australia 5001, Australia.
Email: sharon.lawn@flinders.edu.au
‡
Current address: Maryborough District Health Service, 75-87
Clarendon Street, Maryborough, Victoria, 3465, Australia.
Conflict of interest: The authors have no conflict of interests.
Accepted for publication 27 November 2017.
doi: 10.1111/ajr.12413 © 2018 National Rural Health Alliance Ltd.
Aust. J. Rural Health (2018) , –