Meeting Communication Needs of Aged Patients with Cancer. A Continuous
Challenge
Pavlos Sarafis
1*
and Maria Malliarou
2
1
TEI Central Greece, Lamia, Greece
2
Technological institution of thesallia, Greece
*
Corresponding author: Pavlos Sarafis, TEI Central Greece, Lamia, Greece, Tel: +30 2410 684727; E-mail: psarafis@gmail.com
Received date: May 12, 2014, Accepted date: July 24, 2014, Published date: July 28, 2014
Copyright: © 2014 Sarafis P, et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted
use, distribution, and reproduction in any medium, provided the original author and source are credited.
Abstract
Introduction : The world population is aging and it is estimated that the number of older people with cancer will
increase in the years ahead. Every patient communication needs are linked and related to their communication
goals, in order to manage the cancer.
Aim : Of this literature review is to present the importance of meeting communication needs of older people with
cancer.
Methodology : The present review is a literature review focusing on studies evaluating the communication needs
of older people with cancer. Searches were conducted on MEDLINE for 10 years to 2014, using the following search
terms: aged, older, people, patient, cancer, and need. Specific inclusion (reviews, research articles) discussing
about communication needs of older people diagnosed with cancer have guided our review plan and the reviewed
articles chosen were 16 manuscripts.
Results : Communication needs differs according to the age of the patients. Older people need their clinicians to
recognize, appreciate and take into account the emotional and psychological impact of the diagnosis and treatment
as well as being included in the decisions taken.
Conclusion : Good communication with older patients requires knowledge of their unmet needs. Nurses should
be close to patients, discuss with them, stimulate them, especially older ones, and give them the opportunity to
express their needs.
Keywords: Meeting communication; Oncology; Psychological
impact
Introduction
The world population is aging and it is estimated that the number
of older patients with cancer will increase in the years ahead [1]. Older
people are entitled with special needs because they don’t only have to
face problems of the practice of oncology, but much more due to
comorbidity, sensory, cognitive and physical deficits [2]. According to
Hack et al. [3] every patient communication needs are linked and
related to their communication goals, in order to manage the cancer
(eg, knowing what the adverse effects of treatment are) and learn to
live with it (eg, discussing emotional functioning or daily activities).
Green et al furthermore argue that there is a greater possibility of the
presence of cognitive impairment, loss of vision, and/or hearing loss in
older patients compared with younger patients, which affects their
ability to process and remember information [4,5]. In the United
States, people over the age of 65 visit their doctor an average of eight
times per year, compared to the general population’s average of five
visits per year [6]. Physicians should prepare for an increasing number
of older patients by developing a greater understanding of this
population and how to enhance communication with them. We need
to remember that different patients have different communication
needs, which may require different techniques [7].
The treatment options and adverse effects of cancer are complex.
Patients with cancer are face crisis in their lives. Often,
communication with those patients involves giving patients bad news.
In order to meet cancer patient communication needs we have to be
genuine with a caring presence. Healthcare personnel should show
interest in the person, set the agenda to work collaboratively with the
patient, aligning their expectations with those of the patient. Only then
discuss the treatment options [8]. Training can help effectively address
patient emotions. Every oncologist dreads communicating to patients
that no additional treatment would be helpful.
Numerous studies make clear that improved communication
improves patient satisfaction, promotes adherence to treatment, and
reduces anxiety. Acquiring key communication skills will help in
identifying patients' problems more accurately and give greater job
satisfaction and less work-related stress [9]. Searching the literature
techniques found to improve Physician-Patient Communication were
“sitting at eye level with the patient and focusing on patient during the
visit, after making an eye contact and communicating with short
sentences. Simple language or drawings and pictures that explain,
acknowledge the patient’s feelings.
Journal of Nursing and Care
Sarafis et al., J Nurs Care 2014, 3:5
DOI: 10.4172/2167-1168.1000185
Research Article Open Access
J Nurs Care
ISSN:2167-1168 JNC, an open access journal
Volume 3 • Issue 5 • 1000185
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ISSN: 2167-1168