IP: 95.85.71.251 On: Sun, 19 Aug 2018 20:06:15 Article(s) and/or figure(s) cannot be used for resale. Please use proper citation format when citing this article including the DOI, publisher reference, volume number and page location. Delivered by Ingenta Tourism Analysis, Vol. 22, pp. 1–18 1083-5423/17 $60.00 + .00 Printed in the USA. All rights reserved. DOI: https://doi.org/10.3727/108354217X14828625279573 Copyright Ó 2017 Cognizant, LLC. E-ISSN 1943-3999 www.cognizantcommunication.com 1 Address correspondence to Evan J. Jordan, School of Community Resources and Development, Arizona State University, 411 N. Central Ave., Suite 550, Phoenix, AZ 85004, USA. E-mail: jordanev@gmail.com reactions such as antagonistic behavior by host community residents is lacking (Sharpley, 2014), researchers have documented how impacts affect resident support for tourism development and qual- ity of life for host community residents (Andereck, Valentine, Vogt, & Knopf, 2007; Eusébio & Carneiro, 2014; Nunkoo & Ramkissoon, 2012; Yen & Kerstetter, 2008). Whereas a great deal of Introduction Theoretical constructs such as social exchange theory, power theory, and Doxey’s Irridex indicate that when negative impacts of tourism outweigh positive impacts, residents tend to react negatively (Ap & Crompton, 1993; Do an, 1989; Doxey, 1975). Although empirical evidence of extreme negative APPRAISAL AND COPING RESPONSES TO TOURISM DEVELOPMENT-RELATED STRESS EVAN J. JORDAN AND CHRISTINE A. VOGT School of Community Resources and Development, Arizona State University, Phoenix, AZ, USA Unmitigated stress can lead to a variety of negative health and emotional outcomes, negatively affecting overall quality of life. Individuals’ stress appraisal and coping responses to stress influence the extent to which they are affected by stress. This study explores the relationship between second- ary stress appraisal (controllability) and coping responses to tourism-related stressors such as unmet development expectations. A total of 363 pen and paper surveys were administered face-to-face to a systematic random sample of residents of Falmouth, Jamaica—a community that recently hosted the development of a new Caribbean cruise port. A structural equation model revealed that the appraisal of stress as controllable had a significant positive relationship with problem-focused coping and posi- tive outlook coping responses as well as a significant negative relationship with less effective wishful thinking coping responses. The appraisal of stress as controllable by someone else had a significant positive relationship with seeking social support coping responses. The appraisal of stress as uncon- trollable was significantly negatively related with wishful thinking coping responses. This study is a first step toward understanding the complex and continually changing process of stress appraisal and coping engaged in by residents of a tourism host community. Key words: Stress; Coping; Cruise tourism; Residents; Quality of life