MARKET AND PROCESS UNCERTAINTY IN OPERATIONS” BARDIA KAMRAD KEITH ORD (This Version: January, 2004) (Please do not quote without permission) 8 TH ANNUAL INTERNATIONAL CONFERENCE ON REAL OPTIONS MONTREAL, CANADA JUNE 17- 19, 2004 Georgetown University McDonough School of Business Washington, D.C. 20057 Phone: (202) 687-4112, Fax: (202) 687-4031 KAMRADB@MSB.EDU ORDK@MSB.EDU Support from the McDonough School of Business, the Capital Markets Research Center, and the Steers Research Fellowship is duly acknowledged.