Exploring the Effect of Climate for Creativity on
Organizational Innovativeness
Nor Hazana Abdullah, Alina Shamsuddin, Eta Wahab and Nor Aziati Hamid
Faculty of Technology Management and Business
UTHM
Johor, Malaysia
Abstract—Scholars are in agreement that ‘innovation is the
successful implementation of creative ideas within an
organization’. This notion implies intricate interconnections
between constructs. However, creativity per se would not lead to
innovation. It must be coupled with conducive organizational
climate to enable successful innovations. Empirical evidence have
shown favorable trend towards this direction. Nonetheless,
studies on the relationship between climate for creativity and
organizational innovation are scarce and fragmented in nature
especially in the context of small and medium firms in Malaysia.
A face-to face survey was used to collect data from thirty-six
Malaysian SMEs using established instruments adopted from
Amabile’s KEYS and Wang and Ahmad. Collected data were
subjected to data cleaning, editing and transformation prior to
data analysis. Both descriptive and inferential statistics were used
to describe the data and to test the hypotheses. Process
innovation is mostly affected by climate for creativity followed by
behavioral, market and product. However, strategic innovation is
not affected by climate for creativity. Firms which invested their
resources to foster climate for creativity would benefited from
higher innovations in various forms.
Keywords—Climate for Creativity, Organizational
Innovativeness, Small Business.
I. INTRODUCTION
The importance of creativity and innovation has received
substantial attention long before Amabile’s seminal paper in
1983 (e.g. [1]). The zeal to understand the dynamics and
complexity in managing innovation is partly attributed to rapid
growth of market changes and increased diversity of
consumers’ behaviors and needs ([2]). The pivotal role of
creativity has been reaffirmed by Khalil [3]who succinctly
regards ‘creativity is the engine of innovation’ and in
agreement with Amabile [4], who claimed that, both people
and environment, affect creativity and eventually innovation.
Jain and Triandias [5] assert that a creative environment must
permits people to work in areas of their greatest interest,
encourage employees to have broad contact with stimulating
colleagues, allow moderate risks to be taken , tolerates failures
and non-conformity and provides rewards and recognition.
Companies such as Glaxo Smithkline [6] and Toshiba [7] value
creative ideas from all levels of employees to produce solutions
while Sharp marks ‘Sincerity and Creativity’ as their business
creed to inculcate organizational values and commitment for
being creative among all its employees
(http://www.sharpworld.com/corporate/info/philosophy/index.
html ). These giant companies have capitalized employees’
creativity to gain competitive advantage
In retrospect, creativity and innovation has higher
significance among small firms or SMEs since they constitute
the largest number of business entities in any country’s
economy. Acs and Audretsch [8] [9] found that SMEs are
seedbed of innovation and various measures should be taken to
further stimulate innovation activities among SMEs. In order to
compete with larger firms, SMEs need to comprehend how to
become more innovative.
It is evident that various scholars are in agreement that
creativity is a prerequisite of innovation through climate for
creativity. Despite the large theoretical corpus, the empirical
studies observing this phenomenon are still lacking. A brief
literature scan done covering two major databases (Emerald
and Science Direct revealed that from 222,068 hits on the term
‘innovation’, only 1,472 hits are related to creativity. Further
scrutiny indicates that less than 10 percent of the related hits
are focusing on climate for creativity. Moreover, majority of
related studies have been focusing on individual level analysis
[e.g 10] and large organizations [11]. Thus, there is a chasm of
empirical evidence in this regards. In addition, Klijn and Tomic
[12] further argued that there is a need for more empirical
studies to validate instruments to determine creativity and this
study would contribute to this effort.
In terms of practical issues, SMEs in Malaysia have been
striving to improve their competitiveness through increased
innovation. However, the current statistics based on National
Innovation Survey [13] showed that innovation activities
among SMEs are still below par. Low innovation level might
lead to performance issues. Therefore, understanding what
factor would drive innovation activities among SMEs is vital.
II. LITERATURE REVIEW
A. Organizational Inovativeness
Innovation has various definitions based on its root
approach. For example, one of the early works on innovation
looks at organizational innovation as consisting of product,
market and process [14]. Oslo Manual [15], however, defined
innovation mainly as on new and significantly improved goods
and services and processes On the other hand, Wang and
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