Full Terms & Conditions of access and use can be found at https://www.tandfonline.com/action/journalInformation?journalCode=wjrm20 Journal of Relationship Marketing ISSN: 1533-2667 (Print) 1533-2675 (Online) Journal homepage: https://www.tandfonline.com/loi/wjrm20 Adoption of Ubiquitous Customer Relationship Management (uCRM) in Enterprise: Leadership Support and Technological Competence as Moderators Sheshadri Chatterjee, Soumya Ghosh & Ranjan Chaudhuri To cite this article: Sheshadri Chatterjee, Soumya Ghosh & Ranjan Chaudhuri (2019): Adoption of Ubiquitous Customer Relationship Management (uCRM) in Enterprise: Leadership Support and Technological Competence as Moderators, Journal of Relationship Marketing, DOI: 10.1080/15332667.2019.1664870 To link to this article: https://doi.org/10.1080/15332667.2019.1664870 Published online: 18 Sep 2019. Submit your article to this journal Article views: 22 View related articles View Crossmark data