Decision-Making Intelligent System for Passenger of Urban Transports Pedro Wences 1( ✉ ) , Alicia Martinez 1 , Hugo Estrada 2 , and Miguel Gonzalez 3 1 National Technology of Mexico/CENIDET, Cuernavaca, Mexico {wences,amartinez}@cenidet.edu.mx 2 Center for Research and Innovation in Information Technologies and Communication, Mexico City, Mexico hugo.estrada@infotec.mx 3 Monterrey Institute of Technology and Higher Education, Monterrey, Mexico mgonza@itesm.mx Abstract. Smart transportation systems have now been implemented in many cities. The implementation of these systems requires having a solid infrastructure and specialized devices. However, the implementation of these systems does not consider the infrastructure of other countries. As result, its implementation can be costly. Specifically, in Mexico, Urban Passenger Transport has few transpor‐ tation units to meet the demand of the population. Also, these do not provide precise information of arrival times of buses. In this research work, we present a software system that combats the inconveniences of public transportation in Mexico, providing information in real time that will allow the passengers to make informed or correct decisions regarding their journey. The information provided to the passengers will be the availability of seats and the arrival times of the buses. Keywords: Arrival time · Urban passenger transport · Whereabouts · Decision- making · Passenger counter 1 Introduction Intelligent transport systems [1] have been implemented in many cities; Generally, these make use of the infrastructure of the country, which has allowed its rapid implementa‐ tion. However, in many remote provinces there is no solid infrastructure or economic resources to implement such intelligent transport systems. Therefore, transportation problems can be very different from one city to another, as well as how to solve them. For example, public transport in highly developed countries does not exist the problem of insufficiency of transport units. In addition, there is a good administration of such units. In this sense, the main problem in Mexico is the bad administration of the corporations that handle the Urban Passenger Transport service, followed by enormous amount of people who make use of this service. Thus, the public transport in Mexico faces the following problems [2, 3]: © Springer International Publishing AG 2017 S.F. Ochoa et al. (Eds.): UCAmI 2017, LNCS 10586, pp. 128–139, 2017. DOI: 10.1007/978-3-319-67585-5_14