RESEARCH ARTICLE
Modeling precursors of impulsive tourist shopping behavior:
Evidence from long‐haul Chinese outbound tourists
Fang Meng
1
|
Pei Zhang
2
|
Hengyun Li
3
|
Kevin Kam Fung So
1
1
School of Hotel, Restaurant and Tourism
Management, University of South Carolina,
Columbia, South Carolina, USA
2
Department of Retailing and Tourism
Management, University of Kentucky,
Lexington, Kentucky, USA
3
School of Hotel and Tourism Management,
The Hong Kong Polytechnic University, Hong
Kong, SAR, China
Correspondence
Hengyun Li, School of Hotel and Tourism
Management, The Hong Kong Polytechnic
University, Hong Kong, SAR, China.
Email: neilhengyun.li@polyu.edu.hk
Abstract
Studies have examined tourism shopping in various aspects, but scarce research has
specifically focused on impulsive shopping behavior of tourists, which is of particular
relevance in the tourism settings. This study addresses this paucity by examining
factors influencing impulsive tourist shopping urge and purchase from the aspects
of tourist internal attribute, social influence, and product attribute. By examining
Chinese long‐haul tourists traveled outside Asia, the empirical results suggest that
(a) impulsive trait and hedonic and materialistic tendency of tourists lead to impulsive
urge and engagement in actual impulsive buying; (b) shopping companion/social
influences from family and relatives, peers (friends/colleagues), and shop assistants
also affect the impulsive shopping urge; (c) product brand variety shows significant
effect on impulsive urge, whereas the influence of product price is insignificant; and
(d) traveling with a shopping list or not moderates the relationship between impulsive
urge and actual impulsive purchase. The study advances the theoretical understanding
of tourist impulsive shopping behavior and provides marketing/managerial insights
into Chinese overseas tourism market.
KEYWORDS
impulsive shopping, internal attribute, product attribute, shopping list, social influence
1
|
INTRODUCTION
Shopping is an important and popular activity in tourism and repre-
sents a vital component of the tourist experience. In 2015, shopping
was ranked as the number one leisure/recreational activity for over-
seas tourists (86.8%) to the United States, with the average expendi-
ture of $375 per visitor, only lower than the lodging cost ($465) and
even more than the food spending ($311; National Travel and Tourism
Office, 2016). Many researchers argue that shopping is not only a
primary motive for travel but also a common and essential tourist
activity (Lehto, Chen, & Silkes, 2014; Yüksel, 2007). As such, shopping
has long been considered as an indispensable part of being a tourist
and serves as an important attraction for the destination (Sirakaya‐
Turk, Ekinci, & Martin, 2015; Zhang, Zhang, Yang, & Zhou, 2018). Sim-
ilarly, UNWTO launched its first Global Report on Shopping Tourism in
2014, which provides insight into key success factors for destinations
aiming to develop the segment of shopping tourism, highlighting the
significance of such activity (UNWTO, 2014).
In terms of the specific market in tourism shopping, the Chinese
market has experienced tremendous growth and purchase power in
recent years. According to the UNWTO, Chinese outbound tourist
arrivals reached 129 million with a total spending of US$257.7 billion
in 2017, ranking the first place in international tourism expenditure
since 2012 (UNWTO, 2018). China was the largest international
tourism market to the United States in terms of the spending and
the fifth largest in terms of arrivals in 2017 (National Travel and
Tourism Office, 2017). Shopping was ranked as the number one
tourist activity for Chinese tourists to the United States in 2015, with
89% of them shopped during their trips. Similarly, the European Travel
Commission revealed that a quarter of Chinese travelers reported
shopping as their primary expenditure, which accounted for approxi-
mately 30% of the total trip spending (ETC, 2012). Therefore, it is of
great importance to examine this fast‐growing and vital market on
tourist shopping behavior.
Shopping behavior has been widely discussed in the consumer
literature as planned or impulsive purchase (Cobb & Hoyer, 1986;
Received: 1 May 2018 Revised: 12 October 2018 Accepted: 17 October 2018
DOI: 10.1002/jtr.2266
Int J Tourism Res. 2019;1–15. © 2019 John Wiley & Sons, Ltd. wileyonlinelibrary.com/journal/jtr 1