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Chapter 9
E-Governance and ICT Enabled
Rural Development in
Developing Countries:
Critical Lessons from RASI Project in India
G. Kannabiran
National Insitute of Technology, India
M. J. Xavier
SRM University, India
T. Banumathi
Kongu Arts and Science College, India
abStract
Proactive economic policies combined with the ICT revolution of the past decade have brought about
many changes in managing businesses and organizations in developing countries like India. The prow-
ess achieved through this revolution has also led to exploitation of ICT for better governance and rural
development. As a result, several ICT projects have been initiated to foster improved governance and
facilitate rural development by appropriately linking public and private institutions. RASI (Rural Access
to Services through Internet) is one such government-private initiative to promote e-governance and
ICT enabled rural development. Our longitudinal research is to analyze the factors related to access
to and usage of the services offered through this project in Erode district of the state of Tamilnadu in
India. Data for this empirical research was collected through survey and interviews during two time
periods (2004 and 2006). Our fndings show that the project has largely deviated from its objectives due
to lack of government support, non-scalable technology and ownership issues. Based on our fndings,
we provide a set of recommendations to policy makers and implementing agencies.