Journal of Nonprofit & Public Sector Marketing, 27:117–134, 2015
Copyright © Taylor & Francis Group, LLC
ISSN: 1049-5142 print/1540-6997 online
DOI: 10.1080/10495142.2014.965078
The Conceptualization of Nonprofit Marketing
Orientation: A Critical Reflection and
Contributions Toward Closing the
Practice–Theory Gap
WALTER WYMER
University of Lethbridge, Alberta, Canada
SILKE BOENIGK and MAREIKE MÖHLMANN
University of Hamburg, Hamburg, Germany
In this article three generations of research addressing the market-
ing construct in nonprofit organizations are critically analyzed:
(a) market orientation in nonprofit organizations, (b) societal
orientation, and (c) research contributions aiming to close the
existing practice–theory gap on this topic. A qualitative study
among 24 nonprofit marketers is conducted in Canada and
Germany to develop a construct labeled nonprofit marketing ori-
entation. It includes the dimensions of brand orientation, support-
ers’ orientation, commercial orientation, and service orientation.
Furthermore, the authors describe the nomological net of nonprofit
marketing orientation to present interconstruct relationships and
to inform future research.
KEYWORDS nonprofit marketing, marketing orientation, brand
strength, nonprofit brand orientation
INTRODUCTION
There is arguably no more central concept in the marketing discipline than
the marketing concept. However, there is no accepted opinion in nonprofit
marketing research on how to define and conceptualize the dimensions of
Address correspondence to Walter Wymer, Professor of Marketing, Faculty of
Management, University of Lethbridge, Lethbridge, AB T1K 3M4, Canada. E-mail: walter.
wymer@uleth.ca
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