© 2022. This work is licensed under a CC BY 4.0 license 83
Jurnal Manajemen Bisnis dan Keuangan
e-ISSN: 2716-3695
p-ISSN: 2775-1465
Vol. 3, No. 2, Oktober 2022, Hal. 83-103
DOI: https://doi.org/10.51805/jmbk.v3i2.65
Strategi Bersaing Hotel Grand Rohan Jogja dalam Jasa
Akomodasi Berbasis Syariah
Maximianus Agus Prayudi
1
(prayudiagus59@gmail.com)
Ajie Wicaksono
2
(ajiew.90tourism@gmail.com)*
1
Program Studi D3 Perhotelan, Akademi Pariwisata STIPARY Yogyakarta,
Sleman, Daerah Istimewa Yogyakarta, Indonesia
2
Program Studi D3 Perhotelan, Fakultas Bisnis dan Ekonomi, Universitas
Mahakarya Asia, Sleman, Daerah Istimewa Yogyakarta, Indonesia
*Penulis Korespondensi
Artikel Masuk: 14 Juni 2022 Artikel Diterima: 5 Oktober 2022
Abstract
The purpose of this study is to analyze the implementation of sharia and the
competitive strategy carried out by Grand Rohan Jogja, as well as efforts to overcome
the various obstacles it faces. The research method uses a qualitative method of
interviews which are analyzed using Miles and Huberman. The results obtained show
that Hotel Grand Rohan Jogja applies principles and orientations that refer to the
company's vision and mission and obtained halal certification from MUI on April 26,
2018. The competitive strategy of Hotel Grand Rohan Jogja prioritizes human
resources and management by always improving performance, attitude, as well as
sharia. Operations tailored to event predictions and room requests. Financial
management with annual and monthly planning is prepared once a year, while
marketing uses offline and online channels. Hotel Grand Rohan Jogja employees
maintain friendliness and courtesy, promote offers that are not made by competitors,
such as the All You Can Eat promo menu and spacious rooms for meetings/events,
offer a varied menu of choices (western, Indonesian, Chinese food), 5 daily prayer calls,
and Tahajud & Sahur Call. Grand Hotel Jogja also follows the government's policy,
namely CHSE certification as a guarantee of security and comfort for visits and
implementing health protocols.
Keywords: competitive strategy; Grand Rohan Jogja; marketing; tourism; sharia hotel
JEL Classification: L83; M31; Z31
Abstrak
Tujuan dari penelitian ini adalah untuk menganalisis penerapan syariah dan
strategi bersaing yang dilakukan Grand Rohan Jogja, serta upaya mengatasi
berbagai kendala yang dihadapinya. Metode penelitian menggunakan
kualitatif melalui wawancara yang dianalisis menggunakan Miles dan
Huberman. Hasil penelitian yang diperoleh menunjukkan bahwa Hotel