An Effective TeleHealth Assistive System to Support Senior Citizen at Home or Care-Homes Mhd Saeed Sharif School of Architecture, Computing and Engineering, College of Arts, Technology and Innovation, UEL. University Way, Dockland Campus London, E16 2RD, UK. s.sharif@uel.ac.uk Muna Alsallal Science, Technology and Innovation ATU Technical University. Lucian Herghelegiu School of Architecture, Computing and Engineering, College of Arts, Technology and Innovation, UEL. University Way, Dockland Campus London, E16 2RD, UK. Abstract—There has been an increase in the percentage of aging population in the UK, which has implications in all sectors from workforce, housing and care needs. The aim of this research work is to improve the healthcare and the quality of life for senior citizens and helping them live self-sufficiently at their own accommodation by developing a telehealth system that effectively communicates and monitors the daily needs of the senior citizens. In doing so, the burden from the healthcare system and the care-homes will be eased. This approach has a user-friendly application for the elderly to notify the care- home of their daily needs. The details of the senior citizens profile are stored in a cloud based database, hence the care coordinator can receive the notification, monitor the details, book/assign a service and notify the senior citizens with the date and time of the booked required service. The most common users’ needs have been identified from the acquired data in the local community. This data has been used in meeting the users’ needs and creating an appropriate applications for them. The developed system has a simple process that offers human interaction with an assistive technology created to make the life of senior citizens easy and independent. Keywords—Assistive Technology, Telehealth, Healthcare, Senior Citizen, Human Interaction. I. INTRODUCTION The world notices an increase in the percentage of aging population and this has implications in all sectors from workforce, housing and care needs. It is also stated that the people’s life expectancy increased dramatically, and this trend will continue to raise more in the future. In the UK, the aging population is increased as a consequence of better health care system, longevity and reduced fertility. It is estimated that by 2034, population aged over 65 years will outnumber the population under 16 years. Therefore, the demographic will consist more of the elderly people in contrast with less young population. Thus, a significant number of senior citizens will be looking for assistance from a caretaker or a close family member to look after them [1], [2]. The ageing population will be in need for assistance in a form of a caretaker or a family member especially for the people with chronic diseases and/or disability. However, due to the population structure shifts, the world will confront with two issues: the number of caretaker will not be enough to support the people in needs and the cost of care for elderly people will rise significantly. Therefore, as the population grows older, new smart approaches of assistance are needed to be implemented on one hand. On the other hand, the majority of the senior citizens would like to fulfil their life in their comfort home. It was argued that the life independence plays an important role not only for old people but also for people with disabilities or chronic diseases. In doing so, those that would like to remain at home and receive care at home will have a better quality of life as well. Moreover living at home with assistive technology can reduce the cost of a caretaker [1], [2]. Previous research has been done to implement technology as an assistant for elderly people as well for the caretaker. The work done is [2] enumerates some of the new intelligent systems for eldercare where robots and screen agents are incorporated as part of smart homes or as personal assistive devices. The work presented in [1] concluded that smart homes equipped with technology facilitates monitoring of its residents and increases the quality of life and is easy to use. The use of smartphones and tablets has increased significantly and becomes more popular and essential part of our everyday life. Ttherefore, they will be a perfect tool to create a connection between the carers and the senior citizens. While the senior citizens enjoy an independent life in the commodity of their own home will request a caretaker only when necessary for a specific service. The senior citizens will have to press a button on their smartphones or tablets to send a notification to the care company. In this way the necessity of a care-home which needs plenty of staff to operate will be less viable. To be finalised, the application must be linked with a care coordinator that will respond to the user when needed. In this research study the most common users’ needs have been identified from the acquired data in the local community. Based on the acquired data the study proposes an assistive technology that would be available to download from Apple store and Android store. The application will be easy to use with a friendly user interface.