Int. J. Environ. Res. Public Health 2021, 181, 10035. https://doi.org/10.3390/ijerph181910035 www.mdpi.com/journal/ijerph
Article
Phubbing and Social Intelligence: Role-Playing Experiment on
Bystander Inaccessibility
Eerik Mantere
1,2,
*, Nina Savela
1
and Atte Oksanen
1
1
Faculty of Social Sciences, Tampere University, 33014 Tampere, Finland; nina.savela@tuni.fi (N.S.);
atte.oksanen@tuni.fi (A.O.)
2
Faculty of Sociology, University of Bordeaux, 33000 Bordeaux, France
* Correspondence: eerik.mantere@tuni.fi; Tel.: +358-50-525-0878
Abstract: Smartphone use has changed patterns of online and offline interaction. Phubbing (i.e.,
looking at one’s phone instead of paying attention to others) is an increasingly recognized
phenomenon in offline interaction. We examined whether people who phub are more likely to have
lower social intelligence, whether phubbing is considered more annoying than being ignored due
to reading a magazine, and if people describe smartphones and magazines differently as sources of
social distraction. We collected two survey samples (N = 112, N = 108) for a cartoon-based role-
playing experiment (the Bystander Inaccessibility Experiment) in which a smartphone user and a
person reading a magazine ignored the respondents’ conversational initiatives. Annoyance in each
scenario was measured, and written accounts were collected on why the respondents rated the
scenarios the way they did. Other measures used included the Generic Scale of Phubbing, Generic
Scale of Being Phubbed, and Tromsø Social Intelligence Scale. The results showed that participants
in both samples were more annoyed by phubbing than by being ignored due to reading a magazine.
Linear regression analyses showed that phubbing was associated with lower social intelligence,
even after adjusting for confounding factors. The annoyingness of phubbing was explained with
negative attitudes toward smartphones, which were assumed to be used for useless endeavors,
while magazines were more appreciated and seen as more cultivating. The role of bystanders’
epistemic access to the smartphone user’s activities is discussed.
Keywords: smartphones; phubbing; social intelligence; bystander inaccessibility
1. Introduction
Smartphone use is booming. In the United States, 96% of people between the ages of
18 and 29 own a smartphone [1]. Smartphones are used regularly during moments
together with friends and family. This has caused much debate on smartphone absorption
and politeness [2,3]. This article investigates annoyance caused by smartphone use and
inattentiveness in social situations; we focused on how and why people find these
situations annoying and whether lower social intelligence is associated with ignoring
others by smartphone use.
Smartphones have an important quality that sets them apart from other everyday
objects: they are used routinely for multiple purposes but give few cues to bystanders
about what they are actually being used for. This bystander inaccessibility (BI) makes
smartphones uniquely apt in creating socio-cognitive ambiguity on an encounter’s social
frame [4]. According to Goffman, frames are fundamental for intersubjectivity and
successful interaction in any social situation [5]. People in social situations figuratively
ask themselves, “What is it that is going on here?” ([5] p. 7) and use collective
understanding of typical types of situations and the types of activities taking place in that
particular encounter to find the answer. Interaction derives its meaning from this
answer—the local context of interaction, which is renewed continuously through
Citation: Mantere, E.; Savela, N.;
Oksanen, A. Phubbing predicts
lower social intelligence. Int. J.
Environ. Res. Public Health 2021, 181,
10035.
https://doi.org/10.3390/ijerph1819100
35
Academic Editor: Jimmie Manning
Received: 23 August 2021
Accepted: 21 September 2021
Published: 24 September 2021
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