The Impact of the COVID-19 Pandemic in
Indonesia (Face to face versus Online Learning)
Dina Fitria Murad
Information Systems Department
BINUS Online Learning
Bina Nusantara University
Jakarta, Indonesia
http://orcid.org/0000-0001-8724-9105
Rosilah Hassan
Center for Cyber Security, Faculty of Information
Science & Technology
Universiti Kebangsaan Malaysia
UKM Bangi, Selangor, Malaysia
rosilah.hassan@ukm.edu.my
Yaya Heryadi
Computer Science Department
BINUS Graduate Program-Doctor of Computer
Science
Bina Nusantara University
Jakarta, Indonesia
yaya.heryadi@binus.edu
Bambang Dwi Wijanarko
Computer Science Department
BINUS Online Learning
Bina Nusantara University
Jakarta, Indonesia
bwijanarko@binus.edu
Titan
Information Systems Department
BINUS Online Learning
Bina Nusantara University
Jakarta, Indonesia
titan@binus.edu
Abstract— Covid-19 pandemic is an international disaster
that is experienced by almost all countries in the world. This
has an impact on all lines of the life of each country. Among
them is the education sector. Aside from efforts to solve this co-
19 problem, the state must continue to maintain the stability
and sustainability of the learning process that is the right of all
citizens. Indonesia experienced the same thing. face to face
learning "shock" and immediately take the fastest action by
utilizing existing technology, but not all of them are ready.
Using survey methods and adopting the theories of Delon and
McLean, this study aims to determine the readiness of
organizers, lectures, and students for current conditions, their
readiness in undergoing the learning process while maintaining
the quality of education and user satisfaction (instructors and
students) towards learning. The results of this study prove that
we all tend to be unprepared but strangely, on the other hand,
the fact is that the positive things from this pandemic prove
that education practitioners in Indonesia are better prepared
by online learning because they are more comfortable and
satisfied with online learning while supported by the
government and a good system ( 96% of respondents)
compared to face to face (4% of respondents).
Keywords—pandemic Covid-19, face to face learning, online
learning, student profile.
I. INTRODUCTION
The COVID-19 pandemic polemic grows like a fungus
not only in Indonesia but also throughout the world. All lines
of life are affected and are affected by the spread of this
virus. Recent data as of June 19, 2020, shows a significant
increase in the distribution of COVID-19 (Fig.1).
The same thing is experienced in Indonesia with a
growing distribution every day with distribution as shown in
Fig. 2. The new normal concept adopted by the government
shows a greater impact on the distribution of COVID-19.
Various actions were taken by each country to save the
country from greater impacts such as the impact on mental
health [1], socio-economic [2], school, skills, and learning
spread of the COVID-19 virus in Indonesia. One of the
efforts made by the government in Indonesia is to implement
an appeal to the community to carry out physical distancing,
namely an appeal to keep a distance between the people,
avoid activities in all forms of crowds, gatherings, and avoid
meetings that involve many people up to the lockdown stage
[5]. On the industry side, the government applies the rule of
Work From Home (WFH).
Education in Indonesia has also become one of the areas
affected by the co-19 pandemic [6]. The existence of this
limitation, of course, has an impact on the learning process in
Indonesia, especially for the regular mode of learning,
namely face to face.
Fig. 1. Distribution of COVID-19 in the world [8]
Fig. 2. Distribution of COVID-19 in Indonesia [14]
2020 the third International Conference on Vocational Education and Electrical Engineering (ICVEE)
[3] to behavior [4]. As a result of the COVID-19 pandemic,
various policies were implemented to break the chain of the
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