1 WHAT IS AN “EXEMPLARY WORKPLACE”? EVIDENCE FROM CUBA 1 MIGUEL PINA E CUNHA Faculdade de Economia Universidade Nova de Lisboa Rua Marquês de Fronteira, 20 1099-038 Lisboa; Portugal Tel: 351-212 822 725 Fax: 351-213 873 973 mpc@fe.unl.pt RITA CAMPOS E CUNHA Faculdade de Economia Universidade Nova de Lisboa Rua Marquês de Fronteira, 20 1099-038 Lisboa; Portugal Tel: 351-212 822 725 Fax: 351-213 873 973 rcunha@fe.unl.pt ARMÉNIO REGO Universidade de Aveiro Departamento de Economia, Gestão e Engenharia Industrial Campus de Santiago 3810-193 Aveiro- Portugal Tel: +351-234 370 024 Fax: +351-234 370 215 arego@egi.ua.pt 1 We are grateful to the kind and friendly Cuban executives who participated in the study. Errors or omissions in the interpretations presented here are solely our responsibility. We appreciate the comments and suggestions of Susan Schneider. The first author gratefully acknowledges support from Instituto Nova Forum.