M. Kurosu (Ed.): Human-Computer Interaction, Part I, HCII 2013, LNCS 8004, pp. 310–319, 2013. © Springer-Verlag Berlin Heidelberg 2013 A Mobile Application Flow Representation for Mutual Understanding of IT and Healthcare Professionals Yusuf Nasuh Erturan 1 , Semih Bilgen 2 , Gul Tokdemir 3 , Nergiz E. Cagiltay 4 , Ekrem Yildiz 5 , and Esra Özcebe 6 1 Department of Medical Informatics - METU, Ankara, Turkey nasuherturan@gmail.com 2 Electrical Engineering Department - METU, Ankara, Turkey bilgen@metu.edu.tr 3 Department of Computer Engineering, Cankaya University, Ankara, Turkey gtokdemir@cankaya.edu.tr 4 Department of Software Engineering, Atılım University, Ankara, Turkey nergiz@atilim.edu.tr 5 Department of Information Sciences, METU, Ankara, Turkey ekrem.yildiz@live.com 6 Faculty of Education, International Cyprus University, Lefkosa, Cyprus eozcebe@gmail.com Abstract. Ever since mobile applications were developed and became popular, they have started to take part in almost every field of our lives. Healthcare is one of the most popular fields that mobile applications have become a part of. However, development of mobile healthcare applications requires an inter- disciplinary work on which people from different domains should communi- cate. To do so efficiently, mobile application instructions should be provided as clearly as possible so that mutual understanding can be achieved. This study, aims to provide a methodology to provide the common grounds for healthcare and IT specialists so that to improve the satisfaction level of all the stakeholders of the system from the provided IT services and the end-user interfaces. In other words, by providing a better communication medium for the stakeholders dur- ing the design phase, we believe that software development process will be improved, so do their satisfaction from the developed system. Keywords: Mobile healthcare, Communication gap, Representation guideline. 1 Introduction Ever since the mobile applications were developed and became popular, they have started to take part in almost every field of our lives. Healthcare is one of the most popular fields that mobile applications have become a part of. According to a report written by Heather Clancy and published by Mobile Healthcare in 2011, over the next four years, mobile healthcare applications will change the way doctors communicate with each other, their work operations and also the way how healthcare organizations