Association for Information Systems AIS Electronic Library (AISeL) AMCIS 2010 Proceedings Americas Conference on Information Systems (AMCIS) 8-2010 Service Contract Automation Rico Knapper Research Center for Information Technology (FZI), knapper@fzi.de Benjamin Blau Karlsruhe Institute of Technology, benjamin.blau@kit.edu Sebastian Speiser Karlsruhe Service Research Institute, sebastian.speiser@kit.edu Tobias Conte Research Center for Information Technology (FZI), conte@fzi.de Christof Weinhardt Karlsruhe Institute of Technology, christof.weinhardt@kit.edu Follow this and additional works at: htp://aisel.aisnet.org/amcis2010 Tis material is brought to you by the Americas Conference on Information Systems (AMCIS) at AIS Electronic Library (AISeL). It has been accepted for inclusion in AMCIS 2010 Proceedings by an authorized administrator of AIS Electronic Library (AISeL). For more information, please contact elibrary@aisnet.org. Recommended Citation Knapper, Rico; Blau, Benjamin; Speiser, Sebastian; Conte, Tobias; and Weinhardt, Christof, "Service Contract Automation" (2010). AMCIS 2010 Proceedings. 363. htp://aisel.aisnet.org/amcis2010/363 brought to you by CORE View metadata, citation and similar papers at core.ac.uk provided by AIS Electronic Library (AISeL)