European Journal of Business and Management www.iiste.org ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol.9, No.6, 2017 32 A Study on the Performance of Manufacturing Employees: Organizational Culture, Compensation, Organizational Commitment, and Organizational Citizenship Behavior Andhi Supriyadi Student of Doctoral Program in Economics, University of Merdeka, Malang, Indonesia Anwar Sanusi Abdul Manan Lecturer at the Faculty of Economics and Business, University of Merdeka, Malang, Indonesia Abstract This study aims to examine the impact of organizational culture, compensation, and organizational commitment to employee performance, as well as the role of organizational citizenship behavior as a mediating factor for employee performance in the garment company in the Regency of Semarang, Indonesia. The study population was employees of garment companies that have been in the business for at least 5 years with 43,056 employees. Samples chosen were as many as 120 employees. The questionnaire with Likert scale was the primary data collection instrument. The study was quantitative, with a survey method, and hypothesis approach used was positivism. Structural Modeling Equation was used as the inferential statistics and descriptive statistics. Data was collected through questionnaires. The analysis technique used was SEM analysis. The results show that (1) organizational culture, compensation, and organizational commitment affects organizational citizenship behavior; (2) organizational culture, compensation, and organizational commitment affects employee performance; (3) organizational citizenship behavior affects employee performance; and (4) organizational culture, compensation, and organizational commitment affects employee performance through organizational citizenship behavior. Keywords: organizational culture, compensation, organizational commitment, organizational citizenship behavior, employee performance 1. Introduction Human resource is indispensable for an organization. Human resources play an active role in the process in an organization and decision-making process as well (Sutrisno, 2012: 2).The success of an organization requires employees to perform work beyond the standard job or exceeding the performance expectations of the organization. In the dynamic world of work today, where more and more tasks done in a team and flexibility are critical, organizations need employees who will do the work that is formally not part of the requirement of the job. In the fields of organizational behavior, this is known as Organizational Citizenship Behavior (OCB). OCB is an extra individual behavior, which is not directly or explicitly recognized in a formal work system, and in the aggregate is able to increase the effective functioning of the organization (Organ, 1988). OCB contribute to the welfare of the community, the transformation of resources, innovation and adaptation (Organ, 1988) as well as overall organizational performance (Netemeyer et al.,1997) including increasing the effectiveness and efficiency of the deployment of scarce resources, time and problem solving among work units in a collective and interdependence way. Many factors can influence OCB. According to Rini et al. (2013), organizational culture, compensation and organizational commitment can influence OCB. Research on the influence of organizational culture, compensation, and organizational commitment on OCB has been done by several researchers, such as Komalasari et al. (2009), Soegiono (2010), Widodo (2010), Dhermawan et al. (2012), Fitrianasari et al. (2012), Murty and Hudiwinarsih (2012), Riansari et al. (2012), Connect et al. (2012) and Rini et al. (2013). In general, employees with high OCB can affect employee performance. In Indonesia, OCB is very important because it can help to improve employee productivity and performance. OCB is expected to increase the effectiveness of the organization. The success of the organization to achieve its goals and objectives is determined by the performance of employees. This research object is garment companies (apparel) in Semarang Regency, Indonesia, considering that the apparel sector has a high productivity index and the garment industry has bigger number of employees more than other industries. Another consideration is that at present many garment companies have moved from Jakarta and surrounding areas into areas in Semarang Regency, so the garment industry in Semarang has turned into the largest industrial area that affects national economy. Based on the theoretical study and consideration of the study site, the results of this study will be useful for stakeholders and academics; thus, it is important to re-investigate the effect of Organizational Citizenship Behavior Theory on employee performance related to cultural organization, compensation, and commitment in the organization. The core of this study is to investigate and explain that Organizational Citizenship Behavior is a key factor for the success of organizational culture, compensation, and brought to you by CORE View metadata, citation and similar papers at core.ac.uk provided by International Institute for Science, Technology and Education (IISTE): E-Journals