Reducing adverse medication events in mental health:
Australian National Survey
Svetla Gadzhanova, Elizabeth Roughead, Helen Lowy and Daniel O’Connor
Quality Use of Medicines and Pharmacy Research Centre, School of Pharmacy and Medical Sciences, Playford Building, Frome Road, Adelaide,
South Australia, Australia
Aim: To determine the extent to which evidence-based medication safety practices have been implemented in
public and private mental health inpatient units across Australia.
Methods: The Reducing Adverse Medication Events in Mental Health survey was piloted in Victoria, Australia, in 2015, and
rolled out nationally in 2016. In total, 235 mental health inpatient units from all States and Territories in Australia were invited
to participate. The survey included questions about the demographics of the mental health unit, evidence-based strategies
to improve prescription writing, the administration and dispensing of medicines and pharmacy-led interventions, and also
questions relating to consumer engagement in medication management and shared decision-making.
Results: The response rate was 45% (N ¼ 106 units). Overall, the survey found that 57% of the mental health units
had fully or partially implemented evidence-based medication safety practices. High levels of implementation (80%)
were reported for the use of standardized medication charts such as the National Inpatient Medication Chart as a way
to improve medication prescription writing. Most (71%) of the units were using standardized forms for recording
medication histories, and 56% were using designated forms for Medication Management Plans. However, less than
one-fifth of the units had implemented electronic medication management systems, and the majority of units still
relied on paper-based documentation systems.
Interventions to improve medicine administration and dispensing were not highly utilized. Individual patient-
based medication distribution systems were fully implemented in only 9% of the units, with a high reliance (81%) on
ward stock or imprest systems. Tall Man lettering for labelling was implemented in only one-third of the units.
Pharmacy services were well represented in mental health units, with 80% having access to onsite pharmacist services
providing assessments of current medications and clinical review services, adverse drug reaction reporting and management
services, patient and carer education and counselling, and medicines information services. However, pharmacists were
involved in only half of medical reconciliations. Their involvement in post-discharge follow-up was limited to 4% of units.
Conclusions: Gaps in medication safety practices included limited use of individual patient supply systems for
medication distribution, a high reliance on ward stock systems and high reliance on paper-based systems for
medication prescribing and administration. With regards to service provision, clinical pharmacist involvement in
medical reconciliation services, therapeutic drug monitoring and interdisciplinary ward rounds should be increased.
Discharge and post-discharge services were major gaps in service provision.
Key words: adverse medication events, Australia, mental health, national survey
Int J Evid Based Healthc 2018; 16:000–000.
What is known about the topic
Medication use is one of the leading causes of avoidable harm
in healthcare.
As medications are the major intervention to improve healthcare in mental
health inpatient units, medication safety practices are of high priority.
In 2016, the Reducing Adverse Medication Events in Mental Health
working party developed a national survey to assess medication safety
practices in mental health inpatient units across Australia.
What does this paper add?
This study reports the results from a national survey on medication
safety practices.
The survey identified gaps in medication safety practices such as
limited use of individual patient supply systems for medication
distribution, a high reliance on ward stock systems and a high
reliance on paper-based systems for medication prescribing and
administration.
The reported survey results provide a baseline upon which future
efforts to improve medication safety practices can be measured.
Correspondence: Svetla Gadzhanova, Quality Use of Medicines and
Pharmacy Research Centre, School of Pharmacy and Medical Sci-
ences, Playford Building, Frome Road, Adelaide, SA 5001, Australia.
E-mail: svetla.gadzhanova@unisa.edu.au
DOI: 10.1097/XEB.0000000000000154
International Journal of Evidence-Based Healthcare ß 2018 University of Adelaide, Joanna Briggs Institute 1
ORIGINAL RESEARCH
©2018 University of Adelaide, Joanna Briggs Institute. Unauthorized reproduction of this article is prohibited.