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The Impact of IoT on the Performance of Vaccine
Supply Chain Distribution in the COVID-19 Context
Shashank Kumar , Rakesh D. Raut , Pragati Priyadarshinee, Sachin Kumar Mangla, Usama Awan ,
and Balkrishna E. Narkhede
Abstract—The Government of India has started the distribution
of the Covishield and Covaxin vaccines across all the comprising
states. In developing states like Bihar, the vaccine supply chain
(VSC) is likely to face many challenges due to poor health in-
frastructure, multidimensional poverty, and poor literacy. Supply
chain practitioners are experimenting with available technolo-
gies to deal with supply, demand, and behavioral challenges. The
present research work seeks to inspect the potential impact of
Internet of Things (IoT) on the performance of the VSC. This study
draws literature on the impact of IoT on product management,
demand management, supply management, social behavior, and
government rules and regulations to develop and test the conceptual
model in Bihar. Consequently, the study administrated a survey
and used structural equation modeling to investigate the proposed
hypothesis. The analysis illustrates the positive influence of IoT
adoption on the performance of the VSC in distributing the COVID
vaccine. The finding also shows the positive relationship between
product, supply, demand, and social behavior in IoT adoption.
Analysis displays that Indian politicians can substantially impact
vaccine distribution because they have influence and awareness of
their local districts. This research work has a significant theoretical
and managerial contribution for government and practitioners,
supporting regulatory officials and policymakers in improving
vaccine distribution.
Index Terms—COVID, Internet of Things (IoT), social behavior,
structural equation modeling (SEM), vaccine distribution, vaccine
supply chain (VSC).
I. INTRODUCTION
T
he unavailability of an appropriate vaccine for COVID-19
infection has caused more than 2 million deaths worldwide
Manuscript received May 3, 2021; revised September 16, 2021, November
19, 2021, December 28, 2021, and January 29, 2022; accepted February 24,
2022. This work was supported in part by the U.S. Department of Commerce
under Grant BS123456. Review of this manuscript was arranged by Department
Editor N. Islam. (Corresponding author: Rakesh D. Raut.)
Shashank Kumar, Rakesh D. Raut, and Balkrishna E. Narkhede are with
the Department of Operations and Supply Chain Management, National In-
stitute of Industrial Engineering, Mumbai, Maharashtra 400087, India (e-mail:
shashank.kumar.2017@nitie.ac.in; rraut@nitie.ac.in; benarkhede@nitie.ac.in).
Pragati Priyadarshinee is with the Chaitanya Bharathi Institute of Tech-
nology (CBIT), Gandipet, Hyderabad 500075, India (e-mail: priyadarshinee.
pragati@gmail.com).
Sachin Kumar Mangla is with the Jindal Global Business School,
O P Jindal Global University, Sonipat, Haryana 131029, India (e-mail:
smangla@jgu.edu.in, sachinmangl@gmail.com).
Usama Awan is with the Industrial Engineering and Management, The
Lappeenranta-Lahti University of Technology LUT, FI-53851 Lappeenranta,
Finland (e-mail: usama.awan@lut.fi).
Color versions of one or more figures in this article are available at
https://doi.org/10.1109/TEM.2022.3157625.
Digital Object Identifier 10.1109/TEM.2022.3157625
[3]. More than 50 divergent of COVID-19 vaccines are currently
in WHO-investigated trials to accelerate the pandemic response.
Recently, WHO permitted the “Pfizer” vaccine to use in the
case of an emergency and also allowed other countries to regu-
late, import, and develop their approval process for COVID-19
vaccine [4]. The Government of the United States has already
initiated “Operation Wrap Speed” to facilitate and speedup the
distribution of COVID-19 vaccine using pharmaceutical supply
chain (SC) [5], is now facing distribution and vaccination issues
[6]. During the epidemic, pharmaceutical SC has been playing a
critical role in the society by providing critical medical support
to public and private hospitals. Pharmaceutical supply chain
management (SCM) knowledge and skills are being used to aid
humanitarian missions, undertake emergency relief activities,
and cope with a variety of other crises. However, as a result
of global SC disruptions induced by partial or complete lock-
downs around the world [7], pharmaceutical companies and SC
are encountering production, distribution, and safety standards
concerns [8]. As there are multiple suppliers, manufacturers, and
distributors in vaccine supply chain (VSC), one interruption is
enough to disrupt the vaccination operations. Developed coun-
tries like USA is already facing production, supply, distribution,
misinformation, and infrastructure issues [9]. In India, where
the government has launched the world’s largest vaccination
effort to immunize 300 million people with “Covishield” and
“Covaxin” by 2021, distribution issues are anticipated to arise.
Securing the VSC and reducing associated risk is crucial for
vaccination programs and for improving immunization effec-
tiveness. In this regard, technology like the Internet of Things
(IoT) can provide numerous options for SC risk management by
enhancing transparency and traceability. It also has many advan-
tages when it comes to product development and marketability
[10]. The adoption of IoT in VSC will improve the real-time
information sharing capabilities, visibility, and communication
among stakeholders [11]. It aids in the navigation of the intended
vaccination, allowing for monitoring any disturbances caused
by supply–demand mismatch, hence improving the resilience
of SC.
Due to the world’s second largest inflected country, the vac-
cinations in India are planned at a large scale that involves
many complexities, e.g., demand for vaccines, transportation
facilities, and cold SC issues. India’s major obstacle in speeding
up vaccination is to ensure that vaccines are distributed by all
guidelines and without disrupting the cold chain to all the states
from various manufacturing centers. The Indian government has
developed a smartphone application called CoWIN (COVID
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