Exploring the mediating influences
of total quality management and
just in time between green supply
chain practices and performance
Yaw Agyabeng-Mensah and Ebenezer Afum
Transportation Engineering College, Dalian Maritime University, Dalian, China
Carin Agnikpe and Jiaxin Cai
Dalian Maritime University, Dalian, China
Esther Ahenkorah
Regent University College of Science and Technology, Accra, Ghana, and
Essel Dacosta
Dalian Maritime University, Dalian, China
Abstract
Purpose – The desire for firms to gain competitive advantage and improve performance has resulted in the
adoption of several practices. Green supply chain practices (GSCPs), just in time (JIT) and total quality
management (TQM) are some of the practices adopted by firms to improve operational performance (OP) and
business performance (BP). This study examines the direct influence of GSCPs, JIT and TQM on operational
performance and BP. The study further analyzes the synergy of GSCPs, JIT and TQM on OP and BP.
Design/methodology/approach – This study employs the quantitative approach of research by using
questionnaire to gather data from manufacturing managers and supply chain managers of 140 manufacturing
firms in Ghana. The research uses partial least square structural equation modeling (PLS–SEM) to analyze the
survey data.
Findings – The results of the analysis show that GSCPs, TQM and JIT positively influence both OP and BP.
The findings reveal that GSCPs combine with JIT and TQM to improve OP and BP significantly. However, the
synergy between green supply chain and TQM creates more value for both OP and BP than the synergy
between GSCPs and JIT.
Originality/value – The study proposes a research model that examines both the individual and combined
influence of GSCPs, TQM and JIT on both OP and BP from the developing country perspective. The study
models GSCPs as an antecedent of JIT and TQM, which has not been explored.
Keywords Green supply chain practices (GSCPs), Just in time (JIT), Total quality management (TQM),
Business performance, Ghana
Paper type Research paper
1. Introduction
Global competition, uncertain business environment and environmental concern are pushing
firms to look beyond internal core competencies and capabilities to adopt supply chain
practices that help develop competitive advantage and improve performance through
customer satisfaction and meeting other stakeholders’ requirements (Agyabeng-Mensah
et al., 2019a, b, c). Several firms have resorted to both internal and external supply chain
practices, which ensure that resources are judiciously used to reduce waste and provide
environmental protection that leads to cost reduction and improves performance. Green
supply chain practice (GSCP) is an environmental management approach adopted by many
firms to create competitive advantage and improve performance. However, the adoption of
this practice has resulted in inconsistent firm performance (Feng et al., 2018). The findings of
some existing pieces of literature, which seek to establish the relationship between financial
The synergy of
GSCP, JIT and
TQM on OP
and BP
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Received 8 March 2020
Revised 25 April 2020
14 May 2020
Accepted 2 June 2020
Journal of Manufacturing
Technology Management
© Emerald Publishing Limited
1741-038X
DOI 10.1108/JMTM-03-2020-0086