484 Int. J. Business and Globalisation, Vol. 21, No. 4, 2018
Copyright © 2018 Inderscience Enterprises Ltd.
Perception of advisors’ regarding behaviour of
investors’ while selecting wealth management
services: an AHP approach
Ashish Arora*
Guru Nanak Dev University College,
Ladowali Road, Jalandhar, Punjab, 144001, India
Email: ashisharoray2k@gmail.com
*Corresponding author
Rashim Verma
Guru Nanak Dev University Amritsar,
Punjab, 143040, India
Email: rashimverma123@gmail.com
Abstract: Significant contributing factor for the growth of WMS can be global
increase of wealth, especially India and China given the vigorous boost to the
wealth. Also the need of the clients extends far beyond the old stock picking,
rather becoming more sophisticated, requiring more exciting products and
services. Having anticipated significant increase in number of high net worth
(HNW) clients and their diverse investment requirements, financial
intermediaries comprising of bank financial advisers (BFA), independent
financial advisers (IFA) and corporate financial advisers (CFA) began offering
investment advisory services to HNW under the umbrella of WMS and there is
significant change in their investment strategies. Study of wealth management
industry has become significant owing to the fact that today’s competitive
environment presenting tremendous challenges. In this paper, attempt has been
made to identify the key factors influencing the behaviour of investor as
perceived by wealth managers of Punjab.
Keywords: wealth management services; analytical hierarchy process;
financial advisors.
Reference to this paper should be made as follows: Arora, A. and Verma, R.
(2018) ‘Perception of advisors’ regarding behaviour of investors’ while
selecting wealth management services: an AHP approach’, Int. J. Business and
Globalisation, Vol. 21, No. 4, pp.484–504.
Biographical notes: Ashish Arora is MBA gold medallist from Guru Nanak
Dev University, Amritsar, India with PhD in Finance. His PhD work was
related to buyback of shares in Indian capital markets. He has rich experience
of teaching MBA courses in both private and public sector business schools of
North India for last 18 years. He is an expert in delivering talks on innovation,
research methodology and motivation. He has contributed papers at 26 national
and international level conferences and seminars. He has contribution of
11 papers published in various national and international level journals. He has
research interests in capital markets, corporate finance and entrepreneurship.