Exploring the role of social media in importing logics across
social contexts: The case of IT SMEs in Iran
Ali Mohajerani ⁎, João Baptista, Joe Nandhakumar
Information Systems and Management Group, Warwick Business School, University of Warwick, Coventry CV4 7AL, UK
article info abstract
Article history:
Received 8 March 2013
Received in revised form 15 May 2014
Accepted 16 June 2014
Available online 25 July 2014
This paper explores the role of social media in importing logics across social contexts. It is
based on an in-depth study of new high-tech small and medium enterprises (SMEs) and more
established IT companies in Iran. We explore the process by which social media affordances
interplay with forces of institutional entrepreneurship to create conditions for social change.
More specifically we study the adoption in Iran of new business practices and models more
commonly seen in other contexts, and relate this to the features of the platforms and the
characteristics of a new generation of Iranian entrepreneurs. Drawing on institutional logics
theory we conceptualize this process as one of transposition of logics in which dominant
religious logics are challenged by market logics enabled by the mutual constitutional effects of
human and material agencies. We suggest that three main mechanisms underpin this process:
the discovery of practices from different institutional contexts, the appropriation of foreign
practices, and the objectification of these practices. The study further contributes to the debate
on the paradox of embedded agency and adds to the literature by providing a more integrated
view of the role of social media in social change.
© 2014 Elsevier Inc. All rights reserved.
Keywords:
Social media
Social change
Importation and transposition of logics
Institutional logics
Affordances
1. Introduction
There is a growing body of research on the role of social
media in processes of political change in both developed
(Anstead and Chadwick, 2012) and developing countries, in
particular the Middle East (including Iran) (Shirky, 2011),
Pakistan (Shaheen, 2008), China (Jones, 2011; Yang, 2009) and
Malaysia (Smeltzer and Keddy, 2010). Most of this work has
explored the role of social media as a platform for social,
economic and political change (Patten and Keane, 2011), and the
properties of social media that support the formation of social
movements, including analysis of how social media supports the
creation of extensive networks capable of organizing action at
speed and scale (Howard and Hussain, 2011). The role of social
media in business and in the IT industry has also been the focus
of much research, for example into new commercial trends and
marketing strategies (Cachia et al., 2007), the changing relation-
ship between businesses and marketplaces (Aral et al., 2013) and
the reshaping of industries such as healthcare (Hawn, 2009),
news and publishing (Hong, 2012), and education (Moran et al.,
2011).
Despite this considerable interest in the effects of social
media as a catalyst for change, we have limited understanding
of the role of individuals as co-agents of change and the process
by which localized practices and values travel across contexts
through the use of social media, ultimately leading to social
change at an aggregate level. In this study, we address this gap
by examining the emergence of new practices in Iranian IT
SMEs. We consider Iran an appropriate setting for the study
due to its unique position of being both 1) a developing country
with the fastest growth of internet and social media use in the
Middle East, including by organized social movements, and 2) a
country which has seen remarkable growth in the number of
Technological Forecasting & Social Change 95 (2015) 16–31
⁎ Corresponding author. Tel.: +44 7794777828.
E-mail addresses: Ali.Mohajerani.11@mail.wbs.ac.uk (A. Mohajerani),
J.Baptista@wbs.ac.uk (J. Baptista), Joe.Nandhakumar@wbs.ac.uk
(J. Nandhakumar).
http://dx.doi.org/10.1016/j.techfore.2014.06.008
0040-1625/© 2014 Elsevier Inc. All rights reserved.
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