Journal of Outdoor Recreation and Tourism 39 (2022) 100555
2213-0780/© 2022 Elsevier Ltd. All rights reserved.
Research Article
The internal competitive advantage of adventure tourism operators: An
exploratory approach
Paulo Rosa
a, *
, Pedro Bento
b
, Telmo Teot´ onio
c
a
Sport Sciences School of Rio Maior - Polytechnic Institute of Santar´ em, CiTUR- Centre for Tourism Research, Development and Innovation, Avenida Dr. M´ ario Soares,
2040 - 413, Rio Maior, Portugal
b
School of Education - Polytechnic Institute of Beja, Rua Pedro Soares, 7800-295, Beja, Portugal
c
Sport Sciences School of Rio Maior - Polytechnic Institute of Santar´ em, Avenida Dr. M´ ario Soares, 2040-413, Rio Maior, Portugal
A R T I C L E INFO
Keywords:
Adventure tourism
Competitive advantage
Resource-based view
ABSTRACT
This article, in the feld of the strategic management, addresses specifcally with the competitiveness of tourism
frms. It aimed to analyze the perception of companies operating in adventure tourism in Portugal, focusing on
the factors that provide them a competitive advantage, through the lens of a Resource-Based View (RBV)
approach. Semiestructured interviews were conducted with 38 Adventure Tourism Operators (ATO). These ATOs
were able to identify a wide range of factors that, in their perception, can provide internal competitive advan-
tage, Human Resources being the most mentioned factor. It was noticed that the focus of competitive advantage
relies mainly on Resources and Operational Capabilities. Dynamic Capabilities are not frequently referred by
frms. Due to the characteristics of this sector in Portugal, we concluded that achieving competitive advantage in
Adventure Tourism must be diffcult and that these ATOs are in competitive parity.
Management implications: This article focuses on competitiveness in Adventure Tourism Operators (ATO) in
Portugal, a subject that we considered under studied, more specifcally, in the internal perspective of competitive
advantage. The results highlight that ATOs effectively recognize some competitive advantage factors, but these
are mainly based on resources and operational capabilities that are not rare or inimitable. Considering that
Adventure Tourism is a predominantly service sector, competitive advantage might rely on the improvement of
dynamic capabilities in order to make frms able to better explore their resources and develop dynamic com-
petences, like innovation, partnership development and strategic thinking.
1. Introduction
The competitive advantage of companies is related to the way they
are organized and carry out their activities. This operational dimension
includes several operations (e.g. attracting customers; product devel-
opment; research; etc.) and it is through these that companies create
potential value for their customers. However, the number and diversity
of competitors has led them to have the need to offer, higher value
products (in relation to their competitors) and thereby to build a
competitive position that allows for superior economic performance and
a gain in market share. This description represents the basic Porter’s
competitiveness defnition (Porter, 1998).
Tourism, as a lively and highly dynamic economic sector is no
exception to these principles and that is why the analysis of competi-
tiveness in this sector is particularly relevant. Tourism has also been
subject to enormous and constant changes over time and this change
forces companies in the industry to rethink their daily operations and to
improve their organizational structure and business models, as well as
new ways to communicate and interact with customers and stakeholders
(Teodorescu et al., 2015). This is probably one of the main reasons why
special attention has been devoted to assessing competitiveness in
tourism destinations (Goff & Cucculelli, 2019).
A particular phenomenon of tourism growth has been adventure
tourism to which this work is devoted. Along with a remarkable growth
and evidence to continue so (Cheng et al., 2018; Janowski et al., 2021) it
has also been undergoing a shift in their participants profle (ATTA,
2017). These changes in consumer patterns pose considerable chal-
lenges to the adventure tourism industry, since small-based companies,
the heart of the industry, are continuously responsible for developing
memorable experiences, assuring quality, safety and customer
* Corresponding author.
E-mail addresses: prosa@esdrm.ipsantarem.pt (P. Rosa), pbento@ipbeja.pt (P. Bento), tteotonio@esdrm.ipsantarem.pt (T. Teot´ onio).
Contents lists available at ScienceDirect
Journal of Outdoor Recreation and Tourism
journal homepage: www.elsevier.com/locate/jort
https://doi.org/10.1016/j.jort.2022.100555
Received 3 February 2022; Received in revised form 25 May 2022; Accepted 26 June 2022