https://doi.org/10.1177/0143831X20917453
Economic and Industrial Democracy
1–15
© The Author(s) 2020
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DOI: 10.1177/0143831X20917453
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Workplace biometrics:
Protecting employee privacy
one fingerprint at a time
Peter Holland
Swinburne Business School, Swinburne University of Technology, Australia
Tse Leng Tham
RMIT University, Australia
Abstract
This article examines the contested terrain of protecting or providing biometric data in the
workplace. Through a major case study in Australia, a decision to terminate employment on the
grounds of non-consent for biometric data to be collected was overturned through the legislative
system. The case is important in that it highlights the increased impetus to collect such data and
the arbitrary nature of legal protection. However, the results of this significant case do provide
improved clarity and guidance on the usage, collection, storage and management of biometric
data. It also signals to management the need to understand employees’ rights and their own
obligations around the informational privacy of employees.
Keywords
Biometrics, data security, employee consent, fingerprints, privacy
Introduction
Whilst monitoring and surveillance has been a fundamental aspect of the employee rela-
tionship for centuries, work has evolved and along with it, ever more sophisticated ways
have been developed to monitor and observe the workforce. In recent times, such devel-
opments are due largely to the advance of information technology and communications
(ICT) which have created a profound shift in not just the way work is carried out, but the
extent to which monitoring and surveillance has evolved especially in the first two
Corresponding author:
Peter Holland, Swinburne Business School, Swinburne University of Technology, BA Building, Hawthorn,
Victoria 3122, Australia.
Email: pjholland@swin.edu.au
917453EID 0 0 10.1177/0143831X20917453Economic and Industrial DemocracyHolland and Tham
research-article 2020
Article