Full Terms & Conditions of access and use can be found at http://www.tandfonline.com/action/journalInformation?journalCode=ctqm20 Total Quality Management & Business Excellence ISSN: 1478-3363 (Print) 1478-3371 (Online) Journal homepage: http://www.tandfonline.com/loi/ctqm20 Assessment of student satisfaction model: evidence of Western Balkans Vesna Rodić Lukić & Nemanja Lukić To cite this article: Vesna Rodić Lukić & Nemanja Lukić (2018): Assessment of student satisfaction model: evidence of Western Balkans, Total Quality Management & Business Excellence, DOI: 10.1080/14783363.2018.1489227 To link to this article: https://doi.org/10.1080/14783363.2018.1489227 Published online: 20 Jun 2018. Submit your article to this journal View related articles View Crossmark data