How to Cite:
Ghadge, S., Patankar, A., & Doke, P. (2022). Medbot: Artificial intelligence based
interactive chatbot for assisting with telephonic health checkup service post COVID-
19. International Journal of Health Sciences, 6(S6), 3523–3534.
https://doi.org/10.53730/ijhs.v6nS6.10187
International Journal of Health Sciences ISSN 2550-6978 E-ISSN 2550-696X © 2022.
Manuscript submitted: 9 March 2022, Manuscript revised: 27 May 2022, Accepted for publication: 18 June 2022
3523
Medbot: Artificial intelligence based interactive
chatbot for assisting with telephonic health
checkup service post COVID-19
Sourabh Ghadge
Savitribai Phule Pune University, Pune, India
*Corresponding author email: sourabh.ghadge@gmail.com
Dr. Abhijit Patankar
Savitribai Phule Pune University, Pune, India
Email: ajpatankar@dypcoeakurdi.ac.in
Prof. Priyadarshani Doke
Savitribai Phule Pune University, Pune, India
Email: priyadoke1@gmail.com
Abstract---Although the majority of persons who get COVID-19
recover completely, current evidence suggests that 10% to 20% of
those who recover experience a variety of mid- and long-term
symptoms after their initial sickness. In the system Medbot: Artificial
Intelligence based Interactive Chatbot for assisting with Telephonic
Health Checkup Service after COVID-19, we use the NLP technique.
Patients who use this system after finishing the Covid-19 must log in
whenever they have symptoms. Patients use this system to get
therapy at home, and if their symptoms are too severe, the system will
refer them to a doctor. Patients can book appointments with doctors
following Covid-19 if the chatbot gives a list of doctors. In this system,
we use the FL approach to get accurate results. We guarantee 98.47 %
while utilizing our technology.
Keywords---chatbot, NLP (natural language processing), fuzzy logic,
COVID-19, health.
Introduction
Telehealth has the ability to reduce disease transmission, direct people to the
appropriate level of care, assure the safety of providing health services online,
protect patients, doctors, and the community from infection, and ease the load on
healthcare providers and the health system. After COVID-19, an AI-based