Strategic impact of SCM and
SCQM practices on competitive
dimensions of Indian
manufacturing industries
Mandeep Kaur Sidhu
Department of Mechanical Engineering,
Giani Zail Singh Punjab Technical University Campus, Bathinda, India
Kanwarpreet Singh
Department of Mechanical Engineering, Punjabi University, Patiala, India, and
Doordarshi Singh
Baba Banda Singh Bahadur Engineering College, Fatehgarh Sahib, India
Abstract
Purpose – The purpose of this paper is to evaluate the capabilities of total quality management (TQM) and
supply chain management (SCM) and extract various significant factors which influence the implementation
of SCM alone and synergy of both TQM–SCM in terms of business performance of Indian medium and large
scale manufacturing industry.
Design/methodology/approach – In the present study, 116 Indian manufacturing organizations have been
extensively surveyed to ascertain the inter-relationships between various success factors and competitive
dimensions of SCM alone and for combined approach (TQM–SCM), through different statistical techniques.
Further, to evaluate the significance of time period on competitive dimensions, two-tailed t-test has been
deployed. Finally the discriminant validity test has been applied to extract highly successful and moderately
successful organizations for both approaches.
Findings – The study compares the contributions played by only SCM initiatives and combined approach
(TQM–SCM) initiatives toward realization of significant improvements of various competitive dimensions of
Indian manufacturing organizations. Finally, this study reveals that synergistic relationship of TQM and
SCM paradigms can be more helpful as compared to only SCM initiatives for Indian manufacturing industries
to enhance overall business performance.
Originality/value – TQM and SCM are considered as performance improvement techniques by the
manufacturing organizations. The present research work establishes that combined (TQM–SCM) initiatives
have effectively contributed for realization of significant competitive dimensions, progressively from
introduction to maturity phases. So, the study stresses upon the need for improving coordination between
various manufacturing parameters as well as competitive dimensions of TQM and SCM paradigms to enjoy
higher potential of business performance.
Keywords Competitive dimensions, Combined approach (TQM–SCM)
Paper type Research paper
1. Introduction
The economy of India is the tenth largest in the world by nominal gross domestic product
(GDP) and the third largest by purchasing power parity. However, India lacks in
manufacturing sector, because manufacturing in India is still a mere 16 percent of the
country’s GDP while it is 34 percent for China and 40 percent for Thailand (Gorane and
Kant, 2017). In other words, till date, India’s manufacturing sector has not performed well as
compared to some other large emerging economies. Furthermore, the globalized business
environment has forced organizations to shift their intra-firm focus on quality improvement
to encompass the globalization of their quality strategy in whole supply chain (Li et al., 2011;
Soltani et al., 2011; Wiengarten et al., 2013). Moreover, interest in quality systems adoption in
supply chains is increasing due to the growing importance of global supply chains and
The TQM Journal
Vol. 31 No. 5, 2019
pp. 696-721
© Emerald Publishing Limited
1754-2731
DOI 10.1108/TQM-01-2019-0010
Received 9 January 2019
Revised 21 March 2019
7 May 2019
Accepted 2 July 2019
The current issue and full text archive of this journal is available on Emerald Insight at:
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