https://doi.org/10.1177/0081246318761735
South African Journal of Psychology 1–14 © The Author(s) 2018
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DOI: 10.1177/0081246318761735 journals.sagepub.com/home/sap
The impact of workplace bullying
in the Zimbabwean nursing
environment: is social support a
beneficial resource in the bullying–
well-being relationship?
Gillian Finchilescu , Colleen Bernstein
and Davidzo Chihambakwe
Abstract
Bullying is an environmental workplace stressor that has severe implications for the bullied individual
and the organisation. Nurses within Southern African hospitals face unique challenges, which can
foster an environment within which bullying flourishes. In particular within public hospitals, there
are shortages of doctors, equipment, and basic resources, and hospitals are grossly understaffed.
This study investigated the effect of workplace bullying on nurses’ sense of well-being, their job
satisfaction, and propensity to leave. The effectiveness of social support as a moderator of the
impact of bullying was considered. A self-report questionnaire was completed by 102 nurses
from a public hospital in Zimbabwe. Moderated multiple regression analyses were conducted on
each of the outcomes of bullying. Workplace bullying was found to have a significant impact on
the outcomes measured. Higher levels of bullying were associated with lowered job satisfaction
and greater propensity to leave. Social support within the sample under study did not influence
these outcomes, but did influence mental well-being as a moderator. At low and medium levels
of experienced bullying, high levels of support promoted higher well-being than low and medium
support. But this was not the case when there was a high level of bullying, where there was no
difference in mental well-being as a function of the level of social support.
Keywords
Job satisfaction, mental well-being, nurses, propensity to leave, social support, workplace
bullying
Department of Psychology, University of the Witwatersrand, South Africa
Corresponding author:
Gillian Finchilescu, Department of Psychology, University of the Witwatersrand, 1 Jan Smuts Avenue, Braamfontein,
Johannesburg 2050, South Africa.
Email: gillian.finchilescu@wits.ac.za
761735SAP 0 0 10.1177/0081246318761735South African Journal of PsychologyFinchilescu et al.
research-article 2018
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