Mentoring experiences of psychiatric nurses: From acquaintance to affirmation
Gertrude Po-kwan Siu
a,
⁎
,1
, Atara Sivan
b
a
Psychiatric Nurse Education Center, Castle Peak Hospital, 15 Tsing Chung Koon Road, Tuen Mun, New Territories, Hong Kong
b
Department of Education Studies, Hong Kong Baptist University, Baptist University Road, Kowloon Tong, Hong Kong
summary article info
Article history:
Accepted 8 November 2010
Keywords:
Mentoring
Psychiatric nursing
Socialization of psychiatric nurses
Mentoring is regarded as involving a voluntary and mutually beneficial relationship in which one person is
experienced and knowledgeable (mentor) who supports the maturation of a less-experienced person
(mentee). While there have been studies on mentorship in a wide range of areas within nursing, so far studies
on psychiatric nursing are scarce. The hallmark of psychiatric nursing is the use of interpersonal process as a
means of bringing about positive health changes in the clients. If psychiatric nurses are involved in
mentorship, they can, through experiential learning, be nurtured to use interpersonal process as therapeutic
tools in their work more effectively. This study examines the mentorship experiences of psychiatric nurses.
Personal accounts of 27 psychiatric nurses were analyzed using qualitative methodology. Results of the study
shed light on the role of mentorship in facilitating the socialization of psychiatric nurses and revealed the
main aspects involved in this process. Four themes experienced by mentees during the mentoring process are
the key to its success. These are: becoming acquaintances, developing bond, feeling being included and
obtaining affirmation. These themes were found to be progressive in terms of mentees' degree of connection
with their mentors and their involvement in the nursing profession.
© 2010 Elsevier Ltd. All rights reserved.
Introduction
Mentoring has been acknowledged as a significant process within
the nursing profession. Studies on mentoring in nursing have
indicated its benefits to both mentors and mentees. Whereas, these
studies have been conducted in a wide range of areas within nursing,
examinations of mentorship in psychiatric nursing are scarce. This
paper aims at examining the mentorship experiences of psychiatric
nurses in their respective processes of professional socialization.
Following a literature review on the role of mentorship in the
professional socialization of nurses and its additional benefits to
psychiatric nurses, the paper reports on a qualitative study under-
taken among psychiatric nurses in one mental hospital of Hong Kong.
It presents and discusses the results and draws some theoretical and
practical implications for facilitating the mentoring process within
psychiatric nursing.
Literature review
Mentoring was found to be an essential part of nurses' professional
socialization without which they cannot move along their career path
from novice stage to the final expert stage (Benner, 1984).
Professional socialization of nurses is defined as the acquisition of a
knowledge base and practical skills, and the assimilation of values,
norms and accepted modes of behaviour (Hamilton, 1996; Watson,
1981). Literature highlights that mentees' professional socialization
and construction of professional identities are shaped by their
mentorship experiences (Benner, 1984; Kilcullen, 2007; Megel,
1985). Therefore the use of mentoring has been advocated as a
primary strategy to establish supportive work environments and
facilitate the ongoing career development of nurses (National League
for Nursing, 2006).
Mentoring has been acknowledged as a significant process within
the nursing profession which is also beneficial to the mentors. The
study of Hinton (2009) indicated that successful teaching and
nurturing a mentee could be a very satisfying experience for the
mentor. Mentoring also helped keep the practising mentors updated
and allowed them to network further in the profession through their
mentoring work (Hinton, 2009). The study of Grindel and Hagerstrom
(2009) revealed that a well-monitored and supported mentorship
programme might as well be effective in improving retention of
nurses.
Mentoring relationships which provide role socialization and
means of intra-professional nurturing (Kopp and Hinkle, 2006) are
essential to the success of mentoring. Studies of Bally (2007) and
Hurst and Koplin-Baucum (2003) reflected that such relationships
involved the undertaking of certain roles and responsibilities which
include teaching, counseling, confirmation, acceptance, friendship,
protection, coaching, and sponsorship. The relationships are intended
to achieve safe and competent nursing practice through influencing
Nurse Education Today 31 (2011) 797–802
⁎ Corresponding author. Tel.: +852 3411 5664; fax: +852 3411 7894.
E-mail addresses: siupk@ha.org.hk (G.P. Siu), atarasiv@hkbu.edu.hk (A. Sivan).
1
Tel.: +852 2456 7304; fax: +852 2464 3509.
0260-6917/$ – see front matter © 2010 Elsevier Ltd. All rights reserved.
doi:10.1016/j.nedt.2010.11.014
Contents lists available at ScienceDirect
Nurse Education Today
journal homepage: www.elsevier.com/nedt