* Corresponding author. Tel:+ 989124509754 E-mail addresses: k.jafari81@gmail.com (K. Jafari) © 2012 Growing Science Ltd. All rights reserved. doi: 10.5267/j.msl.2012.10.001 Management Science Letters 2 (2012) 2839–2844 Contents lists available at GrowingScience Management Science Letters homepage: www.GrowingScience.com/msl Pathology of productivity in medical and health care centers Kazem Jafari a , Abdolnezam Jafari b , Mohammadreza Tavakoli c , Fatemeh Alinia d , Alireza Afsharnejad e and Naiere Karimian f a Master of Public Administration, Department of Management, Shahid Sattari Air University, Tehran, Iran b Master of Economics, Azad University, Tehran, Iran c Master of Public Administration, Azad University, Tehran, Iran d M.A student of Public Administration, Azad University, Chaloos, Iran e Department of Management, Islamic Azad University, Saveh Branch, Saveh, Iran f Department of management, PhD student of science and research branch, Islamic Azad university, Tehran, Iran A R T I C L E I N F O A B S T R A C T Article history: Received August 2, 2012 Accepted 1 October 2012 Available online October 1 2012 Productivity is one of the most important factors influencing revenue management. Increasing productivity will consequently increase profitability and it is important to find major barriers for reducing productivity. In this paper, we present an empirical study to analyze productivity in a hospital called Labbafinejad in Iran. The present study is a descriptive cross-sectional study carried out in 2010. The population of this study was 110 people of Labbafinejad Hospital’s staff and the proposed study chose a sample including 64 nurses, service and administrative staff, randomly. The proposed study of this paper designs and distributes a questionnaire among the selected sample size in an attempt to find the relationship between productivity and three main indices of management method, performance evaluation, and technological improvement. The results of the survey have been analyzed using Spearman correlation ratio as well as regression analysis. The results show a meaningful relationship between three main indices as independent variable and productivity. The highest correlation is between management method and productivity (0.915) and the lowest correlation is associated with performance evaluation and productivity (0.735). © 2012 Growing Science Ltd. All rights reserved. Keywords: Pathology Productivity Performance evaluation technology Management method Labbafinejad Hospital 1. Introduction Human endeavors always focus on the issues, which would benefit the most from the least. Nowadays, productivity is put forward beyond a criterion and is seen as a culture of vision in work and life; and its improvement will be the source of development in organizations. Productivity in organizations is considered as a determinant factor of salary and wage, price, and other production factors. For managers, proportions of productivity are used as a means of controlling in the