Citation: Debono, M.; Garzia, C.
Trade Union Members’ Experiences
and Attitudes towards Working from
Home during the Pandemic.
Sustainability 2023, 15, 1953.
https://doi.org/10.3390/su15031953
Academic Editor: Andreas Ihle
Received: 13 December 2022
Revised: 12 January 2023
Accepted: 16 January 2023
Published: 19 January 2023
Copyright: © 2023 by the authors.
Licensee MDPI, Basel, Switzerland.
This article is an open access article
distributed under the terms and
conditions of the Creative Commons
Attribution (CC BY) license (https://
creativecommons.org/licenses/by/
4.0/).
sustainability
Article
Trade Union Members’ Experiences and Attitudes towards
Working from Home during the Pandemic
Manwel Debono * and Christine Garzia
Centre for Labour Studies, University of Malta, MSD 2080 Msida, Malta
* Correspondence: manwel.debono@um.edu.mt
Abstract: The pandemic increased working from home (WFH) across the world. The implications of
such practice for both organisations and employees are not sufficiently clear. This study examines the
work-related experiences and attitudes of trade union members WFH in Malta during the first two
years of the pandemic and compares them to those of workers not WFH. Data was collected through
a mixed-method approach comprising focus groups (11 participants), a survey (340 participants) and
interviews (15 participants). The pandemic appears to have affected less the careers of participants
WFH than those of their peers. Participants were generally satisfied with their preparedness and
productivity when WFH and experienced better work-related attitudes than those not WFH. But
since the pandemic started, significant minorities of participants WFH felt lower levels of happiness
and higher stress levels and experienced a deterioration in their physical and/or mental health.
Participants experienced differential access to WFH according to their demographics and managerial
attitudes. This study recommends trade unions to promote blended work whenever possible, as this
system was not only favoured by participants WFH but also appeared to carry considerable benefits
for both workers and organisations.
Keywords: working from home; working conditions; attitudes; trade unions; COVID-19; pandemic;
careers; access; health; wellbeing
1. Introduction
The COVID-19 pandemic resulted in widespread changes in work organisation, the
most visible of which was the expansion of working from home (WFH) arrangements,
which significantly increased their importance for work organisation [1,2]. It has been
argued that the pandemic eroded employers’ negative attitudes, which had been blocking
the growth of WFH [3]. Indeed, while “before the pandemic, many employers were hesitant
to offer their employees the option of working from home ... [t]he measure encountered a
widespread acceptance and it is likely that the demand for work from home as a flexible
work arrangement will persist also after the pandemic has ended” [4] (p. 1). This attitude
change has been influenced by the performance gains that many companies accrued with
the transition to WFH [5]. Governments have also facilitated the transition to WFH in
various ways.
WFH resulted in drastic changes in the way work is structured. The implications
of these changes for enterprises and for the occupational health and safety of workers
are not sufficiently clear. Besides, the benefits of WFH “may not be distributed equally
throughout the workforce” [5] (p. 1). Not only do different groups of workers have varying
access to WFH, but they also have different experiences when WFH. In view of this, it has
rightly been argued that this period of great change provides “an opportunity for renewed
discussion about the way we work” [6] (p. 196).
This study focuses on how the work-related experiences of a specific group of workers,
namely trade union members WFH in Malta, developed during the first two years of the
COVID-19 pandemic. Their working conditions, attitudes and perspectives are examined
Sustainability 2023, 15, 1953. https://doi.org/10.3390/su15031953 https://www.mdpi.com/journal/sustainability