How to Cite:
Waldia, N., & Singh, A. (2021). Role of communication climate in preventing workplace
aggression in education sector. International Journal of Health Sciences, 5(S2), 740–753.
https://doi.org/10.53730/ijhs.v5nS2.13875
International Journal of Health Sciences ISSN 2550-6978 E-ISSN 2550-696X © 2021.
Manuscript submitted: 3 March 2021, Manuscript revised: 13 April 2021, Accepted for publication: 21 June 2021
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Role of communication climate in preventing
workplace aggression in education sector
Ms. Neelam Waldia
School of Business, UPES University, Dehradun, India
Dr. Anurag Singh
School of Business, University of Petroleum and Energy Studies (UPES),
Dehradun, India
ORCID: 0000-0002-9568-3013
Corresponding author email: anuragonmail110@gmail.com
Abstract---An organization's communication climate is crucial
because it affects the efficiency and success of the business. The
communication climate of an organization may influence the
atmosphere in the organization which either encourages or hinders
aggression among the employees. In this research, we explored the
connections between an organizational communication environment
and workplace aggression in education institutions 250 academics
and professionals from leading Indian institutions were recruited for
the study. The research established a moderate relationship among
communication climate and workplace aggression. The research
documents that Superior Subordinate Communication has the highest
correlation to aggression.
Keywords---aggression, work environment, communication,
workplace aggression, workplace violence.
Introduction
Aggression in the workplace may have far-reaching consequences, impacting not
just the aggressor but also those directly involved and those who witness the
incident. People at various positions often experience a feeling of hopelessness. It's
not unusual for senior management to be caught between the need to increase
productivity and the care for staff. In our organisations the ability to
communicate between the most at-risk groups is severely limited or nonexistent
(Boafo, 2016). Due to a lack of information, senior-level management typically
chooses to disregard or downplay warning signs of a significant issue (Santanu
Sarkar, 2015). While a lack of information sharing and open communication may
be a major contributor to workplace stress and violence, they may significantly