239 Volume 2 Number 3, November 2022 e-ISSN 2798-6543 p-ISSN 2798-5164 Pages: 239-246 TEACHERS’ OBSTACLES OF ONLINE LEARNING PROCESS DURING PANDEMIC ERA (A STUDY OF ENGLISH TEACHERS AT GOLDEN KIDZ SCHOOL, WEST JAKARTA) Nurul Isrofiah 1 , Hermariyanti Kusumadewi 2 1,2 Universitas Indraprasta PGRI, Jalan Nangka No.58c, Jagakarsa, Tanjung Barat, Jakarta Selatan 12530, Indonesia. Corresponding Author(S): khermariyanti@gmail.com Abstract: Keywords: The objective in this research is that there are various obstacles in the implementation of online learning due to the impact of the COVID-19 pandemic experienced by Golden Kidz teachers, Jakarta. This research uses a descriptive case study design with a qualitative approach. In this research, the key instrument is the researcher. The data in this study are the obstacles faced and the source of interview data from subject teachers at the Golden Kidz School Jakarta, there are 3 people. They were selected as informants based on the problems experienced by the teacher during the implementation of online learning. Collecting data using interview techniques. To test the validity of the data, the researcher triangulated the time by comparing the results of the interviews. Based on data analysis, the results of the study indicate that there are several obstacles that become teacher problems during online learning at Golden Kidz School. These problems include (a) internet access, (b) technology literate, (c) lack of student interest in learning, (d) difficult communication, (e) limitation of teachers in preparing learning materials. Teachers; obstacles; online learning; Pandemic Era Creative Commons Attribution 4.0 International License INTRODUCTION In 2020, the year that will not be forgotten by the world community. Corona Virus Disease (Covid-19) shocking throughout the world and the virus has changed the whole world order. Many countries, including Indonesia are experiencing a pandemic phenomenon caused by the spread of the Covid-19 (BBC,2020; Verdiana, n.d). Several studies have found a phenomenon that the Covid-19 pandemic has also a major impact toward the education sector (Rahardjo & Pertiwi, 2020). All levels of education must implement online learning. The learning from learning policy allows the teaching and learning process to continue even though teacher and students do not meet directly at school. Teacher can still deliver the teaching material, and students can still receive the lesson without leaving their homes.