Conceptualizing, Measuring, and Managing Customer-Based Brand Equity Author(s): Kevin Lane Keller Source: Journal of Marketing, Vol. 57, No. 1 (Jan., 1993), pp. 1-22 Published by: American Marketing Association Stable URL: http://www.jstor.org/stable/1252054 . Accessed: 30/09/2013 12:03 Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use, available at . http://www.jstor.org/page/info/about/policies/terms.jsp . JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact support@jstor.org. . American Marketing Association is collaborating with JSTOR to digitize, preserve and extend access to Journal of Marketing. http://www.jstor.org This content downloaded from 152.3.102.242 on Mon, 30 Sep 2013 12:03:07 PM All use subject to JSTOR Terms and Conditions