Is Police Integrity an Important Predictor of Citizen Satisfaction in Police in Post-colonial Emerging Democracies? The Case of India Mahesh K. Nalla 1 & Joseph A. Hamm 2 & Seung Yeop Paek 3 Received: 29 July 2016 /Accepted: 6 June 2017 # Springer Science+Business Media B.V. 2017 Abstract The focus of this study is to examine citizen satisfaction with the police. Specifi- cally, the authors aim to understand the factors that determine citizen satisfaction with police services in India, a former English colony and a relatively new republic that has achieved a significant economic development in recent decades. Findings from analysis of a convenience sample (N = 845) obtained from four Northern states in India suggest that perceived procedural fairness, fear of crime, and age of the respondents predict satisfaction with police services. Moreover, perceived professionalism of police officers is found to increase their perceived procedural fairness. Keywords Citizen satisfaction with police . Procedural fairness . Professionalism . India Introduction Issues focusing on various facets of police and policing in India have received considerable attention from criminal justice scholars in recent decades. These include problems faced by the police in the formative years of a new republic (Bayley 1969), political violence and police (Subramanian 2007), police effectiveness (Verma and Gavirneni 2006), police disempower- ment (Jauregui 2013), and corruption (Verma 1999). Despite these contributions, one critical dimension of police work, police-citizen relations, and more specifically, perceived citizen Asian Criminology DOI 10.1007/s11417-017-9254-9 * Mahesh K. Nalla nalla@msu.edu 1 School of Criminal Justice, Michigan State University, 560 Baker Hall, 655 Auditorium Road, East Lansing, MI 48824, USA 2 School of Criminal Justice and Environmental Science and Policy Program, Michigan State University, 655 Auditorium Road, East Lansing, MI 48824, USA 3 Department of Public Justice, State University of New York at Oswego, 446 Mahar Hall, Oswego, NY 13126, USA