http://infor.seaninstitute.org/index.php/infokum/index JURNAL INFOKUM, Volume 9, No.2, Juni 2021 ISSN : 2302-9706 INFOKUM is licensed under a Creative Commons Attribution-Non Commercial 4.0 International License (CC BY-NC 4.0) 567 CASE BASED REASONING FOR HANDLING FINAL STUDENT GRADUATION PROBLEMS AT STMIK PELITA NUSANTARA Petti Indrayati Sijabat 1 , Endra AP Marpaung 2 Informatics Engineering, STMIK Pelita Nusantara e-mail: Petti.jabat@mail.com 1 , indra_only85@ymail.com 2 Abstract Article Info Handling the graduation of problematic final students at STMIK Pelita Nusantara is very much needed during this pandemic considering the problems that were passed in 2020 and many students did not graduate on time due to many problems such as academic problems, study programs and finances. The number of problematic final student problems is caused by quite a number of cases. Examples are students who do not attend lectures according to the curriculum schedule that should be followed, including non-active students for several semesters, students who fail to exceed the minimum standards set by the study program, students do not pay tuition administration fees and students do not know or are not active to get good information academically. and students do not complete the thesis within the stipulated time. The problem is that many students do not graduate on time due to many problems such as academic problems, study programs and finances. This problem is like a student who does not attend lectures for 1 year but can still continue his lectures which happened in the final semester. From the research conducted, it is expected to produce a decision support system that is able to become a medium of information for students and study programs to disseminate information on academic sanctions for students who commit violations.. Received, 01 Mei 2021 Revised, 20 Mei 2021 Accepted, 30 June 2021 Keywords: Final Student, Case-Based Reasoning, Problem Handling 1. INTRODUCTION Information technology that is growing at this time really supports the needs of a campus, especially in providing the best service to students. Both to realize work effectiveness and efficiency as well as in improving services to students and the community. The results of the survey seen from last year's final 2020 student graduation showed that 25.8%-40% of final students did not graduate on time due to many obstacles or problems. The type of problem the final student is problematic is caused by quite a lot of cases. For example, students do not attend lectures according to the curriculum schedule that should be followed including non-active students for several semesters, students have failed to exceed the minimum standards set by the study program, students do not pay the administration of tuition fees and students do not know or are not active to get good information academically and students do not complete the thesis within the stipulated time. Some students do care about the problems experienced when the problems they experience are protracted and arise, but because of the many types of problems experienced, sometimes the continuity of the final student process in working on the thesis is hampered so that there is a problem that the final student graduation does not go well. Whereas each type of problem in several cases that arise has its own solution and handling method according to the standards and policies that have been set. Therefore, the research focuses on case-based reasoning for handling