Int. J. Technology Intelligence and Planning, Vol. 8, No. 3, 2012 233 Copyright © 2012 Inderscience Enterprises Ltd. Exploring the arts of crafting and delivering scenarios Thomas J. Chermack* and Laura Coons Colorado State University, Colorado Technical University, 1865 West 121st Avenue, Building C, Suite 100, Westminster, CO 80234, USA E-mail: tjcher@aol.com E-mail: lcoons@coloradotech.edu *Corresponding author Abstract: This article explores the arts of crafting and delivering scenarios. Scenario literature is quite clear about the general scenario development process, but little guidance is offered when it comes to actually sitting down and writing scenario narratives. In addition, even less guidance is available for those learning how to deliver scenarios to an audience. In other words, writing and delivering scenarios are two key practical activities, for which there is little assistance to the novice. The goal of this article was to review any available published literature on these two topics, and add to it our expertise in hopes of providing the novice scenario facilitator with some detailed information about how to accomplish these two critical pieces of scenario planning. Implications for human resource development research, theory, and practice are described and outlined, as well as implications for much needed additional research. Keywords: writing scenarios; facilitating scenario planning; delivering scenarios. Reference to this paper should be made as follows: Chermack, T.J. and Coons, L. (2012) ‘Exploring the arts of crafting and delivering scenarios’, Int. J. Technology Intelligence and Planning, Vol. 8, No. 3, pp.233–253. Biographical notes: Thomas J. Chermack is an Associate Professor of Organisational Performance and Change at Colorado State University where he also directs the Scenario Planning Institute. His research focuses on the theories and outcomes of scenario planning. Laura Coons is the Director of Faculty Development Colorado Technical University and her research interests focus on the facilitation of scenario planning and narrative development in strategic contexts. 1 Exploring the arts of crafting and delivering scenarios Scenario planning literature is clear on the scenario development process (Chermack 2011; Georgantzas and Acar, 1995; Ringland, 1998, 2005; Schwartz, 1991; van der Heijden, 1997, 2005). In fact, the scenario development process is the most thoroughly documented aspect of scenario planning (Schwartz, 1991; van der Heijden, 1997, 2005).