Marching to Different Tunes:
Commitment and Culture as Mobilizing
Mechanisms of Trade Unions and
Community Organizations
Maite Tapia
Abstract
This study examines mobilizing mechanisms using a British community orga-
nization and a British trade union as exemplars. Although there has been
substantial work on union revitalization on the one hand, and the emergence of
alternative, community organizations on the other, no study has compared the
challenges these organizations face in encouraging member mobilization. The
findings illustrate how the trade union engages in a service-driven culture,
cultivating instrumental commitment between the members and the union. The
community organization, in contrast, engages in a relational culture and exem-
plifies a form of social commitment between the members and the group. As a
result, different types of commitment and organizational cultures help explain
why sustained member mobilization within a trade union is harder to achieve
than within a community organization.
Mobilization is a process of increasing the readiness to act collectively.
(Gamson 1975: 15)
1. Introduction
This article compares the mobilizing mechanisms of trade unions and com-
munity organizations. My starting point is the following paradox: trade
unions have numerous members and resources but often find it difficult to
mobilize their members (e.g. Bronfenbrenner and Juravich 1998; Heery et al.
2000). Community organizations, on the other hand, have much smaller
memberships, don’t have as many resources but display a tremendous
Maite Tapia is at ILR School, Cornell University.
British Journal of Industrial Relations doi: 10.1111/j.1467-8543.2012.00893.x
51:4 December 2013 0007–1080 pp. 666–688
© John Wiley & Sons Ltd/London School of Economics 2012. Published by John Wiley & Sons Ltd,
9600 Garsington Road, Oxford OX4 2DQ, UK and 350 Main Street, Malden, MA 02148, USA.