Proceedings of the 2013 AAEE Conference, Gold Coast, Queensland, Australia, Copyright © Pienaar, Adams and O’Brien, 2013
Virtual teams much? – overcoming disparate participation
in a distance education construction management program
Josua Pienaar
a
; Nadine Adams
b
, and Darryl O’Brien
c
.
CQUniversity Australia
Corresponding Author Email:j.pienaar@cqu.edu.au
Structured abstract
BACKGROUND
In an age of increasing digital workplaces and globalisation, professionals need to be able to
effectively participate in and complete projects via virtual teams. Distance education not only provides
students with career changing opportunities but introduces disparities in participation abilities and long
distance collaboration. Teamwork has long been a desired graduate attribute but changes in student
cohorts and industry requirements and expectations are forcing a bridge of the digital divide in its
attainment. Exposing students to working in virtual teams is expected to better prepare them for a
modern workforce.
PURPOSE
The objective of the study was to determine the importance, utility and functionality of virtual teamwork
in a distance construction management program as it relates to real world situations and identify the
factors that influence student progression.
DESIGN/METHOD
Participants in a distance education program were introduced to a simulated global virtual team
environment with variations in project tasks mirroring a typical infrastructure stage gate approach
ranging from financial project feasibility to concept design and aspects of project execution. Multiple
scenarios were presented while virtual groups were allowed to redo presentations to the project owner
as they developed and honed their project and reflected on their team performance. Pre and post
surveys were conducted and project results were compared for each project team to measure
improvement in team effectiveness, cohesion and ability to adapt to unknown project variables.
RESULTS
With project participants represented by both traditional and non-traditional students, the results of the
project delivered somewhat scattered results. Project teams in distance education reported anguish
over aspects of team leadership, developing trust in other members’ contributions, overcoming the
technological challenges of geographic distribution and more importantly, vastly dissimilar career
experience, led to various project team breakdowns and in a few cases, failures. Students failed to
comprehend the advantages beyond qualification progression.
CONCLUSIONS
As a result of this project, more emphasis has been placed on actual international student
collaboration and teamwork on simulated global projects through the use of assessable bilateral
project adjudication. Project results provide a fertile field ripe with alternative teaching approaches
ready to harvest and make available to the non-traditional student cohort.
KEYWORDS
Digital collaboration, global virtual teams, virtual teams, globally distributed collaborative learning,
stage gate approach