Greenwich Social Work Review
2020, Vol 1, No 2, 103-105
https://doi.org/10.21100/gswr.v1i2.1168 ISSN: 2633-4313
Contact: btonui@oakland.edu 103 © 2020 Greenwich Social Work Review
Reflection
COVID-19: Social work reflections on challenges
and lessons
Betty C. Tonui
1
, Kristen E. Ravi
2
and Patricia C. Rodriguez
3
1
Department of Anthropology, Sociology, Social Work and Criminal Justice, Oakland University,
Rochester, MI, USA
2
College of Social Work, University of Tennessee-Knoxville, Knoxville, TN, USA
3
The Bail Project, Marina del Rey, CA, USA
Received 28 October 2020
Accepted for publication 3 December 2020
Published 18 December 2020
1. Introduction
The coronavirus disease (COVID-19) is a pandemic that
has changed our lives drastically. In this reflection, we focus
on the disruptions and lessons from our lived experiences
hoping that our shared vulnerability and collective experience
calls us to reflect more and show compassion within ourselves,
places of work, and our homes. In the following sections, we
highlight the perspectives of a social work field liaison, a
social work Ph.D. candidate and a mother, as well as a
practicing community liaison social worker.
2. Social work field liaison
The COVID-19 has resulted in significant disruptions as
social distancing policies were established. I [BT] begin this
reflection by sharing my experiences as a field liaison. For
context, I wrote this reflection after the spring semester of
2020 ended. As a liaison and an instructor of records, some of
my responsibilities included linking students, their field
instructors, and the university. Since this was through an
online platform, my support was provided primarily through
emails, announcements, or phone calls, where necessary.
Inevitably, the pandemic had significant disruptions on social
work field students. In early March 2020, many of my students
started working remotely, while others reported losing
placements. As a result, I witnessed my students go through a
period filled with anxious thoughts, feelings of isolation, and
confusion. In response to COVID-19, however, the Council of
Social Work Education, the social work accrediting body in
the United States, allowed students to obtain fewer hours in
the spring semester, unlike common practice. Such changes
enabled many of my students to complete their field hours
successfully. Even though some could not continue in-person,
the school developed new structures to include assigning
students to work with faculty members to meet their practice
goals. While this process looked different than anticipated for
the student, these opportunities offered a different perspective
in integrating research activities into field learning
experiences.
Despite the pandemic, there have been significant
takeaways from this season. As a field liaison, I learned that
flexibility, empathy, and compassion were of paramount
importance during these unprecedented times. These values
are not new for social workers. These are values that we
naturally draw on while working with diverse groups of
people and a variety of complex needs.
I also found that having a routine during this season has
been helpful yet unpredictable. Having a clear routine,
especially when working from home, has helped manage my
stress during the uncertainty. Indeed, evidence suggests that
individuals who have set habits and routines live healthier
lifestyles, while those who have no routine are more likely to
experience higher levels of stress, lack of sleep, poor diet, and
poor use of time (Northwestern Medicine, 2020). Further,
World Health Organization (WHO) (2020) indicates that
positive lifestyle behaviors such as having a good self-care
routine improve one’s mental health and well-being; thus, this
was important to me. Consequently, the pandemic creates
stress and anxiety for us all, but I have found that a daily
routine has helped me reduce some of these stressors.
Assuming a role as a field liaison also provided me with
an opportunity to acknowledge and support my students’