Published by Advance Educational Institute and Research Centre
International Journal of Endorsing
HEALTH SCIENCE RESEARCH
Original Article
Evaluating the impact of performance
appraisal on doctor’s task and contextual
performance: A view of public sector
hospitals in Karachi, Pakistan.
Munaza Bibi & Rafique Ahmed Khan
Bahria Business School, Bahria University, Karachi- Pakistan.
Abstract
Background: Performance appraisal is an essential function implemented by the healthcare organization to
gauge an individual's performance while delivering quality care. The present study aimed to evaluate the
interrelationship between appraisal and the doctor’s task performance measures.
Methodology: A causal study was conducted on a sample of 270 doctors working at Dr. Ruth Pfau Civil
Hospital and Jinnah Postgraduate Medical Centre (JPMC) in Karachi, using a deductive approach. An adapted
questionnaire was used to examine the specified variables concerning appraisal, task and contextual
performance. The collected data was examined using Analysis of Moment Structures (AMOS) and SPSS
version 20.0.
Results: There was a significant impact of performance appraisal on doctor’s task performance and
contextual performance as indicated by the study results. A moderate significant relationship was observed
between performance appraisal and doctor’s task performance (r = 0.383; p<0.01), while a strong significant
relationship was detected between performance appraisal and doctor's contextual performance (r=0.874;
p<0.01).
Conclusion: It is concluded that the implemented performance appraisal practices influence doctor's task
performance and contextual performance.
Keywords
Doctor’s Task Performance, Doctor’s Contextual Performance, Performance Appraisal .
Doi: 10.29052/IJEHSR.v9.i2.2021.184-189
Corresponding Author Email:
munazabibi.bukc@bahria.edu.pk
Received 27/01/2020
Accepted 23/02/2021
First Published 01/06/2021
© The Author(s). 2021 Open Access This article
is distributed under the terms of the Creative
Commons Attribution 4.0 International License
(http://creativecommons.org/licenses/by/4.0/)